We are looking for an experienced Data Center Technician to support hyperscale data center deployments, expansions, and day-to-day infrastructure operations in Thailand.

This is an on-site technical role for someone who is comfortable working inside mission-critical data center environments and has hands-on experience with server hardware, network cabling, deployment support, break/fix activities, troubleshooting, and operational procedures.

The role requires strong attention to detail, safe working practices, clear communication, and the ability to follow defined processes while coordinating with other technical teams when issues need to be escalated.

What you'll do

You will support data center deployment and expansion activities, including server hardware maintenance, component replacement, network installation, cabling, connectivity validation, troubleshooting, and operational readiness.

You will work closely with teams such as networking, compute, compliance, vendors, business operations, and local site teams to help resolve issues affecting deployment timelines, SLAs, safety, and quality.

You will also help maintain strong execution standards by following SOPs/MOPs, documenting work clearly, escalating issues at the right time, supporting incident reviews, and sharing knowledge with other technicians.

Key responsibilities

Support on-site data center deployment, expansion, break/fix, and hardware maintenance activities
Diagnose and resolve server hardware and component issues
Perform hardware replacements and validate successful completion of work
Support rack, stack, cabling, network installation, and connectivity validation activities
Follow SOPs, MOPs, change controls, site rules, and safety procedures
Troubleshoot hardware, network, and operational issues within the data center environment
Escalate issues to the right technical teams when additional support is needed
Maintain accurate documentation, ticket updates, change records, and work logs
Support post-incident reviews, root cause analysis, and process improvement activities when required
Communicate clearly with technical and non-technical stakeholders
Share knowledge and support more junior technicians when needed

What we're looking for

Hands-on experience in data center operations, deployment, field infrastructure support, or technical operations
Experience with server hardware break/fix, component replacement, and basic validation
Experience with data center cabling, network installation, or connectivity testing
Good understanding of data center environments, including physical infrastructure, power, cooling, and safety practices
Strong troubleshooting skills across hardware, cabling, network, and operational issues
Experience following SOPs, MOPs, change control, incident processes, or compliance documentation
Ability to work independently in an on-site, mission-critical environment
Strong attention to detail and commitment to safe, accurate execution
Clear communication skills and ability to coordinate with multiple teams
Good spoken English required

Good to have

Experience in hyperscale, cloud, or large enterprise data center environments
Experience supporting data center deployments, expansions, migrations, or new site builds
Exposure to RCA, post-incident reviews, compliance reviews, or process improvement work
Experience coordinating with vendors or remote engineering teams
Experience mentoring or supporting junior technicians

Career Level - OP5

Datacenter Technician