About the Company - Inditex Brands Thailand

Overview Of The Role

Responsible for operational excellence and full P&L management of the store. Ensures brand compliance and fosters a team environment to deliver brand values and exceptional customer service. Creates strategies to maximize store profitability and meet sales targets. Maintains high standards of visual presentation and stock control. Promotes a strong service culture and engages staff in continual improvement processes.

About the Role

What You Will Do:

Drive sales performance by analysing KPIs, customer trends, competition, staffing needs, and commercial opportunities.
Maintain strong brand, visual merchandising, product presentation, and store standards.
Ensure effective stock management, replenishment, loss prevention, and SOP compliance.
Deliver excellent customer service, resolve complaints, and implement service improvement plans.
Maintain legal, safety, audit, security, and operational compliance across the store.
Lead, engage, develop, and performance-manage employees while building succession and talent pipelines.
Control manpower, shrinkage, and operating costs to improve productivity and store profitability.

Qualifications

Graduate Degree required.
Must possess retail experience, preferably with fashion brands.
Minimum of 4-8 years of relevant experience in management roles.
Strong leadership abilities with proven track record in sales and customer management.
Excellent organizational, communication, and problem-solving skills.

Required Skills

Strong commercial acumen to drive sales and profitability.
Ability to lead and inspire teams to achieve set targets.
Proven capability in managing store operations with a focus on compliance and standards.
Excellent interpersonal skills to build relationships with customers and staff.

Store Manager