Account Manager

Account Manager

Punawitti,Bangkok, Thailand

Full-time

Industry: Creative Production, Marketing Services & Brand Solutions

Competitive Salary Package Up to 60,000 THB/month + Benefits

Company Brief

A leading global creative production and sourcing partner that helps some of the world's most recognized brands deliver consistent and impactful marketing campaigns across multiple channels. With a strong international presence and the backing of a global communications network, the organization combines creativity, technology, sourcing, and production expertise to support end-to-end marketing execution, including digital content, print production, visual merchandising, and point-of-sale solutions.

The company is known for partnering with multinational brands to improve speed-to-market, operational efficiency, brand consistency, and marketing effectiveness across local and regional markets. It fosters a collaborative and inclusive culture where innovation, teamwork, and professional growth are highly valued.

Role Overview

We are looking for an Account Manager to serve as a key liaison between clients, suppliers, and internal teams, ensuring the successful delivery of marketing production and campaign-related projects. This role will be responsible for managing project execution, coordinating production activities, maintaining strong stakeholder relationships, and ensuring that projects are delivered on time, within scope, and to the highest quality standards.

The ideal candidate is highly organized, customer-focused, and experienced in managing multiple projects simultaneously within a fast-paced marketing, advertising, production, or brand environment.

Key Responsibilities

• Lead and manage marketing production and campaign projects from planning through execution and final delivery.
• Serve as the primary point of contact for clients, ensuring excellent service delivery and long-term relationship management.
• Coordinate with internal teams, suppliers, and external partners to ensure projects are delivered on time, within budget, and to quality standards.
• Support the execution of print production, POSM, visual merchandising, and marketing collateral projects.
• Monitor and manage project timelines, deliverables, budgets, and resource allocation to ensure successful project outcomes.
• Build and maintain strong relationships with client stakeholders, brand teams, and production vendors.
• Collaborate with regional and international teams to execute multi-market campaigns and ensure operational consistency.
• Utilize project reporting tools and performance tracking systems to monitor campaign effectiveness and service delivery.
• Proactively identify project risks, operational challenges, and potential bottlenecks, implementing solutions before issues arise.
• Measure and enhance client satisfaction levels, ensuring a high standard of account management and service excellence.
• Support account leadership in driving continuous improvement, operational efficiency, and business growth opportunities.
• Ensure compliance with contractual requirements, service level agreements (SLAs), and production specifications.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Advertising, Communications, or related disciplines.
• Minimum 3 years of experience in Account Management, Client Services, Advertising, Marketing Production, Procurement, or Project Management.
• Experience managing marketing campaigns, production projects, or client-facing accounts is highly preferred.
• Knowledge of Print Production, POSM, Retail Marketing, Visual Merchandising, Packaging, or Digital Content Production would be a strong advantage.
• Experience within Beauty, Luxury, FMCG, Retail, Branding, Creative, or Advertising industries is highly desirable.
• Strong project management and stakeholder management skills with the ability to handle multiple projects simultaneously.
• Excellent communication, presentation, and relationship-building abilities.
• Highly organized with strong attention to detail and problem-solving capabilities.
• Comfortable working in a fast-paced, deadline-driven environment.
• Ability to collaborate effectively with cross-functional, regional, and international teams.
• Good command of English communication skills, both written and spoken.

Benefits

• Opportunity to work with globally recognized brands and multinational clients.
• Exposure to regional and international marketing campaigns.
• Collaborative and inclusive work environment with strong professional development opportunities.
• Hybrid exposure to creative, production, procurement, and client management functions.
• Career growth within a global organization operating across multiple international markets.

Keywords

Account Manager | Client Services | Marketing Production | Advertising Agency | Creative Production | Print Production | POSM | Visual Merchandising | Procurement | Campaign Management | Project Management | Supplier Management | Brand Marketing | FMCG | Luxury | Beauty | Retail Marketing | Stakeholder Management