Assistant Lead, Program Management

Responsibilities

This role within the Chief Technology Officer (CTO) Office supports group-level portfolio management to ensure priorities are translated into clear roadmaps and delivered with discipline. The Assistant Lead, Program Management will establish standards to drive consistent execution across complex, cross-functional AI, IT, and technology programmes. This role partners closely with Technology leaders to ensure alignment on scope, architecture and dependencies, timelines, risks, and outcomes, enabling timely decision-making and transparent portfolio performance.

Key Responsibilities

• Lead a portfolio of strategic technology and AI initiatives sponsored by the CTO Office, from shaping scope and business outcomes through execution and adoption.
• Translate priorities into roadmaps, program plans, milestones, and governance mechanisms across business and technology teams.
• Stand up and run program governance including steering forums, decision logs, RAID management, dependency tracking, and delivery health reviews.
• Drive cross-functional coordination across engineering, architecture, data, security, product, operations, and business stakeholders to ensure alignment and execution discipline.
• Support enterprise AI initiatives by coordinating use-case intake, prioritization, implementation planning, change readiness, and value realization tracking.
• Establish consistent operating standards for strategic programs, including planning templates, status reporting, resource visibility, and benefits tracking.
• Identify delivery risks, organizational blockers, and decision gaps early, then drive issue resolution with clear escalation paths and practical recommendations.
• Partner with senior leaders to prepare materials for leadership meetings, transformation reviews, and key CTO Office forums.
• Monitor outcomes, KPIs, and program performance to ensure initiatives deliver against strategic, operational, financial, and adoption objectives.
• Build a strong execution culture within the CTO Office by improving ways of working, governance maturity, and cross-team accountability.
  
  

Qualifications

• 10+ years of experience in Technology delivery, IT programme/project management, agile delivery, or technology operations in a complex matrix organisation
• Proven experience delivering enterprise AI, data, or digital transformation programs end-to-end — ideally including generative AI rollouts, AI platform stand-ups, or large-scale technology adoption.
• Strong understanding of strategic technology domains such as enterprise platforms, architecture, data, cybersecurity, digital transformation, or engineering operations.
• Experience driving delivery transformation and adoption of new ways of working (e.g., AI-enabled delivery, automation, standardisation) across multiple teams
• Strong structuring and problem-solving skills; able to translate ambiguity and technical complexity into clear plans, milestones, and measurable outcomes
• Strong facilitation and influencing skills; comfortable challenging constructively and driving decisions without formal authority across Technology and Business stakeholders
• Demonstrated understanding of delivery methodologies (Agile, Waterfall, hybrid).