Assistant Manager, Field Operations

About the Role

We are looking for a proactive and results-oriented Assistant Manager, Field Operations to support the execution of field operations across assigned client accounts. In this role, you will lead field teams, drive operational excellence, manage client relationships, and ensure business objectives are achieved through effective execution, people leadership, and continuous improvement.

Key Responsibilities

• Support the planning and execution of field operations to achieve client KPIs and business objectives.
• Lead, coach, and develop field teams to deliver operational excellence and high-quality execution.
• Build and maintain strong relationships with clients, distributors, and retail partners.
• Monitor operational performance, sales execution, merchandising standards, and promotional activities.
• Analyze business performance, prepare reports, and recommend actionable improvements.
• Manage budgets, operating costs, and resource utilization to maximize efficiency.
• Collaborate with cross-functional teams to resolve operational issues and drive continuous improvement.
• Ensure compliance with company policies, operational processes, and client requirements.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 5 years of experience in field operations, sales, merchandising, or FMCG/Retail, with at least 2 years in a supervisory or managerial role.
• Strong leadership, stakeholder management, and relationship-building skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Experience managing operational performance, budgets, and KPIs.
• Proficient in Microsoft Office or Google Workspace, with strong reporting and presentation skills.
• Excellent communication skills in both Thai and English.
• Self-motivated, adaptable, and able to thrive in a fast-paced environment.