Automation & Reliability Engineer (Fully Remote)

Argyll Scott is proud to be partnered with a leading global technology business as they're looking to bring onboard an Automation Engineer & Reliability Engineer.

This role will start as an initial 12 Month contract, with plans to be extended or be made permanent.

Our client, a global organisation with a large-scale security operations function, is looking for an Automation & Reliability Engineer to keep its security automation platform healthy, resilient and continuously improving.

This is a hands-on engineering role, not a traditional support position. You will own the day-to-day reliability of a business-critical automation environment that underpins security operations worldwide, providing coverage for the East while working closely with engineering and operational teams across time zones.

What you will do

• Take ownership of platform health during your operational hours, monitoring for failed, stalled, delayed or degraded workflows and responding quickly
• Troubleshoot production issues across Cortex XSOAR, integrations, APIs and supporting platforms
• Carry out root-cause analysis on recurring failures and implement lasting fixes rather than quick patches
• Build and enhance playbooks, integrations and scripts where engineering improvements are needed
• Strengthen monitoring, alerting, health checks and observability, and analyse performance metrics to spot reliability risks early
• Set and contribute to reliability standards covering failover, retries, timeout handling and resilience
• Work with SOC analysts, incident responders and engineers to prioritise and resolve operational issues, and take part in post-incident reviews
• Support upgrades, maintenance, deployments and infrastructure changes using GitLab for source control and change management
• Use AI-assisted engineering tools to speed up troubleshooting and improve efficiency
• Write and maintain runbooks and documentation, and cross-train colleagues so expertise is shared
• Join a global on-call rotation supporting critical services

What you will bring

• 2-4 years experience in production engineering, automation engineering, SRE, DevOps, security engineering or a similar field
• Strong Python scripting and automation skills (essential)
• Hands-on experience with Cortex XSOAR or a comparable automation platform
• Experience supporting business-critical production systems
• A solid track record troubleshooting APIs, integrations, authentication mechanisms and system dependencies
• Familiarity with monitoring, alerting, logging and observability tools
• Working knowledge of Git and GitLab-based workflows
• An understanding of enterprise security operations, incident response and security automation
• Sharp analytical skills, with the ability to investigate complex issues independently
• Excellent documentation and communication skills, and comfort coordinating across global teams
• Willingness to take part in on-call coverage

Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.