This is a client-facing business development role responsible for driving Alipay+ acceptance expansion across Thailand and selected emerging markets including Laos, Cambodia, and Nepal. The individual will work closely with regional and local stakeholders to execute country-level strategies to scale inbound payment acceptance through acquiring banks, national payment switches, regulators, and key ecosystem partners.
The role requires strong partnership management, stakeholder engagement, and cross-functional coordination to support cross-border payment interoperability and ecosystem growth initiatives across the region.
Key Responsibilities:
- Develop and maintain country business plans for assigned markets, including market assessments, ecosystem mapping, commercial models, and TPV/GMV growth projections
- Execute market expansion initiatives, drive TPV growth across existing and new cross-border QR payment corridors through collaboration with acquiring partners, national payment switches, and ecosystem stakeholders
- Identify, evaluate, and onboard acquiring banks, payment service providers, and ecosystem partners capable of supporting Alipay+ inbound acceptance
- Participate in commercial discussions with partners, including business terms, incentive structures, and technical integration planning
- Coordinate end-to-end partner onboarding and market launch activities to ensure timely execution and smooth operational performance
- Act as a client-facing representative for Alipay+ across assigned markets, managing day-to-day relationships with acquiring partners, national payment switches, regulators, and industry stakeholders
- Coordinate integration initiatives with national payment switches and domestic QR payment schemes to support interoperability and cross-border QR acceptance
- Work closely with internal and external stakeholders, including Middle Office, Product, Compliance, Risk, Legal, Marketing, Operations, and partner teams to support business growth initiatives, integration planning, market launches, and ongoing operational performance
- Contribute to National Payment Linkage and Alipay+ direct payment infrastructure initiatives where applicable
- Maintain engagement with central banks, regulators, and national payment bodies to support market development and regulatory alignment
- Monitor regulatory developments, market trends, and the competitive landscape to identify opportunities and potential risks
- Manage partner relationships, including business reviews, KPI tracking, performance monitoring, and growth initiatives
- Assist in resolving operational issues, managing escalations, and maintaining stable transaction performance and partner satisfaction
Job Requirements:
- Minimum 5 years of relevant experience in business development, partnership management, payment acceptance, fintech, banking, card schemes, or related industries
- Familiarity with the payments ecosystem, including acquiring business, QR payments, cross-border payments, card schemes, e-wallets, and merchant acquiring, is strongly preferred
- Experience working with financial institutions, payment service providers, national payment switches, or regulatory stakeholders is an advantage
- Prior experience in Southeast Asian payment markets is a strong advantage
- Strong client-facing experience with proven ability to manage external partnerships and coordinate across multiple stakeholders
- Strong communication, coordination, and stakeholder management skills, with the ability to work effectively across cultures and functions
- Proficient in English and Thai, both spoken and written, with strong cross-cultural communication skills
- Data-driven mindset with the ability to analyze market trends, business performance, and transaction metrics to support decision-making
- Self-motivated, adaptable, and comfortable working in a fast-paced and evolving environment
- Willingness to travel regularly within Thailand and internationally as required
