Boutique Manager (Luxury Retail)

I'm currently partnering with a prestigious luxury retail brand to appoint a Boutique Director to lead a flagship store and drive commercial excellence. This is a high-impact leadership role focused on VIP client engagement, team performance, and strategic growth.

RESPONSIBILITIES:

• Build and manage a strong network of VIP/HNW clients while acting as a brand ambassador

• Lead, inspire, and develop a high-performing boutique team to exceed sales targets

• Drive commercial strategy, anticipate market trends, and ensure consistent revenue growth

• Identify new business opportunities and expand client base through proactive outreach

• Collaborate with internal teams (marketing, merchandising, HR) to execute campaigns, events, and talent development initiatives

• Oversee boutique operations including CRM utilization, inventory alignment, and compliance with internal policies

• Monitor KPIs, analyze sales performance, and implement data-driven improvements

• Represent the brand at exclusive events and strengthen presence within the luxury market

REQUIREMENTS:

• Proven leadership experience within luxury retail / high-value client environments

• Strong track record in managing VIP relationships and driving sales performance

• Commercially astute with the ability to translate market insights into actionable strategies

• Experience leading and developing teams in a fast-paced, client-centric setting

• Familiarity with CRM tools and boutique operations

Shubhi Dugar (R21100680)

EA License Number: 23S1921