Business Analyst

Business Analyst – Airline/Cargo

Location: Bangkok, Thailand (Thai-speaking candidates preferred)

Experience: 5+ years in Business Analysis with Airline/Cargo domain experience (CHAMP Cargosystems preferred)

Key Responsibilities

• Gather, analyze, and document business requirements (BRD, FRS, user stories, acceptance criteria).
• Collaborate with stakeholders and development teams on enhancements, new features, and issue resolution.
• Manage backlog, support Agile ceremonies, UAT, and requirement clarifications.
• Drive process improvements, system maintenance, and continuous enhancement initiatives.

Required Skills

• Strong Airline/Cargo systems and travel domain experience.
• Expertise in requirements gathering, SDLC, and Agile methodologies.
• Strong analytical, problem-solving, and stakeholder management skills.
• Experience with backlog management and defining functional/non-functional requirements.

Education

• Bachelor's degree in IT, Computer Science, Business Administration, or related field.