Business Development Executive

Business Development Executive – Contact Centre Sales

Company: Calling 24o7 BPO Services Pvt. Ltd.

Location: Pune – Work from Office

Department: Business Development / Sales

Position: Business Development Executive (BDE)

Experience: 2–5 years in B2B Sales / Business Development / Contact Centre / BPO Sales

About Calling 24o7

Calling 24o7 BPO Services Pvt. Ltd. is a 23-year-old contact centre and BPO organisation with a 500+ member team. We provide inbound and outbound contact centre solutions, sales and lead generation, customer service, collections, retention, chat/email support and other customer engagement services across sectors including BFSI, Healthcare, Manufacturing, Retail, Telecom, Education and Real Estate.

Job Purpose

We are looking for an energetic and result-oriented Business Development Executive to generate new business opportunities for our contact centre and BPO services.

Key Responsibilities

1. Lead Generation & Prospecting

* Generate leads through LinkedIn, email campaigns, cold calling, references, networking and other channels.

* Build and maintain a strong database of prospective clients.

2. Business Development

* Present Calling 24o7's capabilities, solutions and value proposition.

* Schedule meetings and product/service presentations with prospective clients.

* Develop relationships with prospects and maintain regular follow-ups.

3. Solution Selling

.* Coordinate internally to develop suitable commercial and operational proposals.

* Present customised BPO/contact centre solutions to prospects

- Inform range of investment required.

4. Sales Pipeline Management

* Maintain an updated sales pipeline and CRM.

* Track leads from initial contact through qualification, proposal, negotiation and closure.

* Provide regular reports on leads, meetings, proposals, pipeline value and closures.

5. Client Relationship Management

* Build long-term relationships with prospects and existing clients.

* Understand changing customer requirements and identify opportunities for new business.

Desired Candidate Profile

* Graduate in any discipline; MBA/PGDM in Sales/Marketing will be an advantage.

* 2–5 years of experience in B2B sales and Leads generation.

* Strong communication and presentation skills.

* Good understanding of consultative and solution-based selling.

* Comfortable with cold calling, email outreach and LinkedIn prospecting.

* Strong negotiation and follow-up skills.

* Ability to independently generate and manage a sales pipeline.

* Target-oriented and comfortable working with monthly/quarterly sales targets.

* Proficiency in MS Office and CRM tools.

* Should have an extremely Positive and consistent sales approach.

What We Offer

* Fixed salary + attractive performance-based incentives

* Career growth opportunities in B2B Sales and Business Development

Location

Pune – Work from Office/Remote