Job Description
Job Description：
⬧ Collaborate with internal teams and payment channels in order to setup and latest
update on channel & merchant onboarding SLAs.
⬧ Monitor and ensure payment transactions meet channel SLAs.
⬧ Monitor and ensure merchant onboarding SLAs.
⬧ Monitor payment transaction data, analyze, and identify if there is any issue. Escalate
issue investigation if required. Solve the issue within specified timeline.
⬧ Analyze payment transaction data in all aspects and optimize a work procedure in order
to lower channel risk.
⬧ Support local business team in order to achieve key payment capability
launched/improvement together.
⬧ Support internal product team in order to achieve Success Rate (SR) and UI/UX
improvement.
Requirements：
⬧ Able to communicate in Thai and Chinese languages. English is a plus.
⬧ Have a TH payment background and be familiar with payment landscape in Thailand.
⬧ Fluent in communication and coordination skills.
⬧ Fluent in data analyzing and summarizing skills.
More Info
Key Skills
Merchant onboarding
About Company