Claims Manager

Property & Casualty Claims Manager – Claims Department

Job Scope:

• Lead the management and resolution of complex, high-value P&C claims.
• Provide technical expertise on policy coverage, claims strategies, and settlement negotiations.
• Work closely with corporate clients, insurers, loss adjusters, legal advisors, and other specialists.
• Drive claims governance, service standards, and operational improvements.
• Support business and client relationships through technical claims insights and advisory services.
• Lead, coach, and develop the claims team to strengthen technical capabilities and service performance.

Qualifications Required:

• Bachelor's degree or higher in Insurance, Risk Management, Business Administration, Law, Engineering, or a related field.
• At least 12 years of relevant claims experience, including substantial P&C claims experience.
• At least 5 years in a managerial or senior leadership role.
• Strong expertise in Property, Business Interruption, Construction, Machinery Breakdown, and Liability claims.
• Proven experience handling large or complex claims, including coverage interpretation and settlement negotiations.
• Strong leadership, analytical, decision-making, and stakeholder management skills.
• Good command of written and spoken English and Thai.
• Professional qualifications such as ANZIIF, CII, ACII, or CPCU are an advantage.