Claims Manager

Multinational Client & Logistic Claims – Claims Department

Job Scope:

• Manage and oversee claims services for multinational clients and logistics-related businesses.
• Handle complex claims and provide professional advice on policy coverage, claims procedures, and settlement matters.
• Coordinate with clients, insurers, loss adjusters, and international partners to facilitate effective claims resolution.
• Monitor claims progress, resolve outstanding issues, and ensure timely communication with clients.
• Collaborate with internal teams to improve claims service quality and operational efficiency.
• Guide and support team members in delivering effective claims services.

Qualifications Required:

• Bachelor's degree in Insurance, Risk Management, Business Administration, Law, Logistics, or a related field.
• Experience in insurance claims handling, preferably involving multinational clients, marine cargo, transportation, or logistics-related risks.
• Good understanding of insurance policy coverage claims procedures, and settlement processes.
• Strong communication, negotiation, analytical, and problem-solving skills.
• Experience coordinating with international clients or overseas business partners.
• Good command of written and spoken English.
• Strong client service orientation, leadership skills, and ability to manage multiple complex matters.