Compliance Audit Manager (Insurance Business)

TGH Group is seeking an experienced and proactive professional to join our Compliance team. This role plays a critical part in leading compliance audit, risk-based monitoring, and regulatory control across TGH and its subsidiaries. The incumbent will oversee audit fieldwork, control testing, market conduct compliance, and remediation tracking, ensuring business operations align with internal governance standards and regulatory frameworks (e.g., OIC).

Key Responsibilities

• Compliance Audit & Monitoring Plan: Design, establish, and execute the annual risk-based compliance audit and monitoring plan, encompassing operational audits, process walkthroughs, thematic reviews, and control testing across key business units and distribution channels.
• Audit Execution & Remediation Tracking: Lead fieldwork testing, evaluate control effectiveness, conduct root cause analyses on identified control deficiencies, issue audit findings, and rigorously track remediation actions through to timely resolution.
• Market Conduct Assurance: Oversee and audit market conduct practices in line with OIC requirements (e.g., Fair Treatment of Customers, sales quality monitoring, complaint-handling SLAs, and advertising/sales material reviews).
• Regulatory Control & Governance: Maintain and manage the regulatory control framework, including obligation registers with control mapping, compliance risk assessments, and timely regulatory report filings.
• Regulatory Impact & Gap Analysis: Perform gap analyses on new and revised laws/regulations; communicate updates and risk assessments to senior management and key stakeholders.
• Executive & Committee Reporting: Prepare and present comprehensive compliance audit reports, finding summaries, and KRI/KPI dashboards to senior management, the Audit Committee, and relevant regulatory authorities.
• Team Leadership & Advisory: Lead and develop the compliance audit/monitoring team to meet operational SLAs and KPIs, while providing practical compliance guidance to business units.
  
  

About You

• Bachelor's or Master's Degree in Internal Audit, Accounting, Finance, Law, Business Administration, or a related field.
• 5–7+ years of solid experience in Internal Audit (Operational/Compliance Audit), Compliance Monitoring/Testing, or Regulatory Assurance, directly within the Insurance or Financial Services sector.
• Strong background in executing audit methodologies, developing audit programs/working papers, evaluating internal control environments (COSO framework), and managing issue remediation cycles.
• In-depth knowledge of OIC regulations and Market Conduct guidelines, with working familiarity with AMLO, BOT, and SEC rules.
• Professional certifications such as CIA, CPIAT, CISA, or CRMA are highly advantageous.
• Proven team leadership, project management, and coaching skills, with the ability to influence and collaborate across cross-functional teams and senior executives.
• Excellent communication, presentation, and formal business writing skills in both Thai and English.