CONSUMER INSIGHT MANAGER FRAGRANCE

MANE Thailand a leading flavors and fragrances company from France is seeking for a creative and dynamic person for the position of: CONSUMER INSIGHT MANAGER – FRAGRANCE

Join MANE, a global leader in Fragrances and Flavors, and the first independent French company recognised for its creativity, innovation, commitment to sustainable development, and promotion of diversity and inclusion. With a family history dating back to 1871 and a presence in 40 countries, MANE combines excellence and innovation through its Perfumery, Flavors, and Ingredients divisions. We offer an inclusive and stimulating environment where everyone can thrive, contribute to innovative projects, and explore new olfactory and gustatory horizons. Join our 8,000 employees and shape a sustainable future with us.

Job Highlights

• Qualitative and Quantitative Analysis

• Communication and Presentation skills

• Agile methodologies

In this exciting role, you will

• Conduct user research:

Employ a wide range of research methods to systematically gather comprehensive insights into user behaviors, needs, and motivations at different stages of the design process. This involves planning and executing activities such as user interviews, surveys, usability testing, field studies, and competitive analysis. These methods help uncover valuable information that informs the creation of user-centered and intuitive experiences.

• Analyze and interpret data:

Analyze research findings and data to extract actionable insights that can drive design decisions. Synthesize qualitative and quantitative data to uncover patterns, trends, and user pain points.

• Collaborate with cross-functional teams:

Work closely with fragrance development managers, product managers, developers, and other stakeholders to ensure that user needs and insights are incorporated into the design and development process.

• Develop research strategies:

Define and implement appropriate research methodologies and approaches based on project goals, timeline, and available resources.

• Plan and conduct usability testing:

Plan, facilitate, and moderate usability testing sessions to evaluate the usability and effectiveness of prototypes or existing products. Collect feedback and observations to improve the user experience.

• Create personas and user journeys:

Develop user personas, user journeys, and other user-centered artifacts to communicate research findings and help guide design decisions.

• Stay updated with industry trends:

Keep abreast of industry trends, best practices, and emerging research methods to continuously improve the effectiveness and efficiency of user research processes.

• Present research findings:

Present research findings, insights, and recommendations to stakeholders in a clear and compelling manner, both verbally and through visual presentations or reports.

Qualifications

• Bachelor's or Master's degree in a relevant field (e.g., Human-Computer Interaction, Psychology, Sociology, Anthropology).
• Proven experience in conducting user research and usability testing, preferably in a fragrance industry, product development or design environment.
• Proficiency in a wide range of research methods, both qualitative and quantitative.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Excellent communication and presentation skills (THAI & ENGLISH languages), with the ability to effectively communicate research findings to both technical and non-technical stakeholders.
• Proficiency in using research tools and software (e.g., survey tools, usability testing platforms, data analysis tools).
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Collaboration and teamwork skills, with the ability to work effectively in cross-functional teams and across SEA affiliates.
• Self-motivated and proactive approach to work, with the ability to work independently and meet deadlines

Location

This job is based in Thailand, located at Siam Patumwan House Office

How to apply

Are you interested in this role Please apply by submitting your resume and a cover letter in English to [Confidential Information] or through this link.

Join us in shaping the future of flavours and fragrances!

If you want to know more about us, www.mane.com

Who We Are

Join MANE, the first French Group and a global leader in the Fragrance and Flavour industry. Owned and operated by the Mane family since 1871, we have a rich history rooted in Le Bar-sur-Loup, South of France, and a presence in 40 countries with offices, production sites and innovation centres.

Our Fragrance division crafts captivating signatures for the world's most prestigious perfumes. Our Flavours division develops innovative solutions for leading food and drink brands. Through our Ingredients division, we provide unique raw materials that fuel creativity.

With over 8,000 employees worldwide, MANE collaborates with both national and international brands. We are committed to fostering a safe, healthy, and inclusive working environment where our employees can thrive and grow throughout their careers.

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Why joining MANE

At MANE, we believe that our core values of creativity, passion, transmission, and innovation are the foundation of our success. We are convinced that our employees expertise is our greatest asset. We offer a safe and healthy working environment and are committed to nurturing our employees growth throughout their careers.

Our company operates with a strong family culture, maintaining the highest ethical standards, and fostering diversity and inclusion. We are passionate about meeting our customers needs and continuously exploring new olfactory and gustative territories to enhance the customer experience.

Join us at MANE, where you can thrive in a supportive environment and contribute to our innovative journey.