Coordinator, Human Resources

Assist his/her supervisor in maintaining the smooth and efficient operations of the Human Resources Department, supporting with the implementation of the property's policies, procedure, and overall HR systems.

Main Duties & Responsibilities

Administration

• Ensure that all the HR policies and procedures outlined are strictly adhered to
• Ensure that all in-house rules and regulations are adhered to
• Ensure that all application forms and Team Member files are kept up to date
• Responsible for checking and issuing office inventory as per the timeline
• Responsible for updating all data of Team Member movements and data changes into the system
• Ensure that all HR reports and/or other reports assigned by supervisor are completed within the timeline
• Liaise with concerned parties to ensure that the payroll is processed accurately and on time
• Distribute incoming mail/outgoing mail and co-mail to concerned departments on time
• Ensure that office supply and stationery are well stocked and maintained

Employment

• Assist the supervisor in pre-screening candidates for career interview
• Screen and prepare relevant documents for supervisor to interview the applicants
• Ensure that the application forms and related tests are ready for applicants
• Lead to recruit casual staff

Performance Management

• Update name-list of Team Members and reporting lines via Corporate IT

Internal Communication

• Assist the supervisor in compilation and implementation of the Team Member communication tools such as Team Member handbook, The Notes, Team Member notice boards, etc
• Assist supervisor in the coordination of internal committees such as Welfare; TM Restaurant; Activities etc.
• Responsible for designing and maintaining Team Member notice boards
• Coordinate with other departments concerning recruitment and Team Member movements such as transfer, promotion, termination and resignation

Team Member Relations

• Assist supervisor in implementation of all Team Member activities and other HR activities
• Maintain strong relationship with property's Team Members at all job levels

Team Member Benefits and Welfare

• Responsible for Team Member benefits and welfare administration as per HR policy
• Ensure the best condition and cleanliness of Team Member facilities such as Team Member restaurant, accommodation, first aid room and locker rooms in conjunction with the departments concerned
• Prepare administrative documents concerned for social security fund, medical insurance, life insurance, provident fund, and other related documents as per HR policy

Other Duties

• Fulfill all other duties as may be assigned by the supervisor within the scope of this position and/or within the limits of the company policies

Job Specification

Education

▪ Bachelor's Degree in Human Resources Management, Business Administration, Psychology, Hospitality Management, or related field.

Experience

▪ Minimum 1-2 years of experience in Human Resources, Administration, Recruitment, or related field.

▪ Experience in the hospitality industry is an advantage.

▪ Experience in employee communication, content creation, or engagement activities is preferred.

Knowledge & Skills

▪ Good knowledge of Human Resources functions and labor regulations.

▪ Strong administrative and organizational skills.

▪ Good command of written and spoken English and Thai.

▪ Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).

▪ Knowledge of HRIS, payroll systems, and employee database management.

▪ Ability to create communication materials and visual content using digital platforms such as Canva.

▪ Familiarity with AI-assisted tools for content creation, communication, presentation preparation, and administrative support.

▪ Strong communication and interpersonal skills.

▪ Good problem-solving and coordination skills.

▪ Ability to maintain confidentiality and handle sensitive information.

Competencies

▪ Attention to Detail

▪ Service Mindset

▪ Teamwork and Collaboration

▪ Communication Skills

▪ Planning and Organizing

▪ Adaptability and Continuous Learning

▪ Digital Literacy and Technology Adoption

▪ Creativity and Innovation

▪ Employee Engagement Orientation

Other Requirements

▪ Ability to utilize digital technologies and AI tools effectively to improve productivity, communication effectiveness, and employee engagement initiatives.

▪ Able to design internal communication materials, announcements, posters, presentations, newsletters, and engagement campaigns.

▪ Willingness to learn and adopt emerging HR technologies and digital workplace solutions.