Customer Contact Specialist

Customer Service Support Coordinator - Bangkok (12 Month Contract) - English Speaking

Argyll Scott is proud to be partnered with a leading Bangkok Technology business as they're looking to grow their Customer Service team.

THE ROLE

• Handle customer contacts via live chat, email and phone, and resolve product and service issues
• Find the cause of each problem, choose the best solution and get it corrected quickly
• Follow communication procedures, guidelines and policies in every interaction
• Understand customer needs and recommend the right products or services
• Guide users on how to use the platform and coordinate between customers and service partners

WHAT YOU NEED

• Excellent spoken and written English
• Bachelor's degree, any field
• Strong problem-solving and conflict resolution skills
• Clear communication and active listening
• Ability to multitask, prioritise and manage your time
• Basic computer literacy, including typing and standard software

If you are confident in English, enjoy solving problems and thrive in a fast-paced environment, apply now.

Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.