Department Manager Learning Design & Curation Specialist

JOB SPECIFICATION

Education and Experience:

· Bachelor's degree or higher in Human Resources, Education, Organizational Development, Psychology, Business Administration or related field.

· Minimum 10 years of Learning & Development, Corporate Academy or Organization Development experience.

· At least 5 years in a managerial role leading strategic learning initiatives and instructional designs.

· Experience in shopping mall, retail, luxury retail, hospitality or service industries is highly preferred.

· Established network with external trainers, universities and consulting firms is a significant advantage.

· Strong interpersonal communication skills

· Excellent communication skills, both written and oral

· Fluent in English communication

Required Skills/Abilities:

Knowledge & Technical Competencies

Learning Strategy & Capability Development

· Strong understanding of enterprise learning strategy and capability development.

· Translate business strategy into competency-based learning architecture.

· Conduct Learning Needs Analysis and capability roadmaps.

Instructional Design & Curriculum Development

· Expertise in instructional design methodologies (ADDIE, Design Thinking, Agile Learning).

· Design competency-based curricula, blended learning and assessments.

· Develop facilitator guides and digital learning assets.

Learning Facilitation & Knowledge Transfer

· Facilitate executive and leadership programs confidently.

· Coach leaders and simplify complex concepts into practical learning.

Learning Content Curation

· Curate internal and external learning resources aligned with business priorities.

· Integrate global best practices into academy offerings.

Learning Technology & Digital Learning

· Hands-on knowledge of LMS, virtual learning, AI-enabled learning and learning analytics.

Business & Retail Acumen

· Strong understanding of retail, shopping mall, hospitality, luxury retail and customer experience.

External Partnership Management

· Build strategic partnerships with universities, institutes, trainers and consulting firms.

Project & Stakeholder Management

· Manage multiple enterprise learning initiatives and influence senior stakeholders.