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Digital Transformation / AI & Automation Service Manager (Contract)
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Digital Transformation / AI & Automation Service Manager (Contract)
hays specialist recruitment pte. ltd.- Posted an hour ago
- Be among the first 10 applicants
Job Description
Key Responsibilities
- Manage the end-to-end lifecycle of digital products and services from evaluation and implementation through ongoing support and enhancement.
- Lead workflow automation and business process transformation initiatives using Microsoft Power Platform and related technologies.
- Drive adoption and management of AI-enabled products and services, including GenAI and intelligent automation solutions.
- Partner with business stakeholders to identify opportunities for process improvement, productivity gains, and digital innovation.
- Manage third-party vendors, software licensing, procurement activities, and service performance.
- Oversee service governance, user support, risk management, and compliance requirements.
- Support digital transformation initiatives across Finance and other corporate functions.
- Track service adoption, business value realization, and continuous improvement opportunities.
Essential
- Degree in Information Technology, Computer Science, Business Information Systems, or a related discipline.
- 5+ years of experience in Digital Product Management, Service Delivery Management, Technology Transformation, Enterprise Applications, or a similar role.
- Experience delivering workflow automation and process improvement initiatives.
- Strong stakeholder management and business partnering skills.
- Experience managing external vendors and technology solutions.
- Ability to bridge business and technical teams effectively.
Preferred
- Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
- Experience implementing or managing AI, Generative AI, Copilot, or AI-agent solutions.
- Understanding of enterprise governance, risk, compliance, and audit requirements.
- Exposure to Finance transformation, OCR, digital workflows, or intelligent document processing.
- Agile, Scrum, ITIL, Microsoft Power Platform, or AI certifications would be advantageous.
What you need to do now
If you're interested in this role, click apply now'to forward an up-to-date copy of your CV, or call Denise at Hays on +65 96110531 or email [Confidential Information] for a confidential discussion.
Referrals are welcome.
EA Reg Number: R21103035
EA License Number: 07C3924 | Company Registration No:200609504D
