Ecommerce Specialist

Job Descriptions

• Manage and update product listings, descriptions, prices, and stock levels across e-commerce platforms (e.g., Shopee, Lazada, TikTok, RAVIPA website, Line OA).
• Monitor and process online orders, coordinate with internal teams (warehouse, customer service, logistics) to ensure timely fulfillment.
• Track and manage inventory movement across platforms, ensuring accuracy between systems.
• Handle daily operations such as order cancellations, returns, exchanges, and customer delivery issues.
• Upload promotional content, vouchers, and campaign mechanics as assigned by the marketing team.
• Generate basic operational reports related to order flow, inventory status, and sales transactions.
• Liaise with platform account managers to ensure smooth execution of campaigns and maintain platform compliance.
• Support troubleshooting of issues related to listings, payments, or backend errors.

Qualifications

• Bachelor's degree in Business, E-commerce, Marketing, or a related field.
• 1–2 years of experience in e-commerce operations or relevant roles.
• Familiar with major e-commerce platforms (e.g., Shopee, Lazada, Shopify, Magento, etc.).
• Strong attention to detail and organizational skills.
• Able to manage multiple tasks and work under tight deadlines.
• Basic knowledge of Excel or Google Sheets for reporting and data entry.
• Proactive, reliable, and a team player with a service-minded attitude.