Job Description
Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly, warm and engaging service
- Demonstrate a complete understanding of outlet policies, procedures and service standards
- Have full knowledge of the menu and beverage lists in your outlet, as well as all other promotions taking place in the Hotel
- Have knowledge of all menu items, garnishes, contents and food preparation methods
- Assist Guests regarding menu items in an informative and helpful way
- Follow all of safety and sanitation policies when handling food and beverage
- Report to work on time in a neatly pressed, clean uniform and name badge
- Understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs
- Attend pre-meal briefing, weekly, and monthly meetings to continually improve the Guests experience
- Follow all of safety and sanitation policies when handling Food & Beverage
- Follow outlet policies, procedures and service standards
- Make sure linen is counted properly at the end of the shift
- Other duties as assigned
Qualifications
- Excellent communication and organizational skills
- English fluency is a must Arabic speaking is an asset
- Highly responsible & reliable
- Work well under pressure in a fast paced environment
- Must be able to work well in a team environment
- Previous Micros experience an asset, but not required (training provided)
- Strong interpersonal and problem solving abilities
Physical Aspects of Position (include but are not limited to):
- Frequent standing and walking throughout shift
- Occasional lifting and carrying up to 20 lbs
- Frequent kneeling, pushing, pulling, sitting
Additional Information
Can communicate in Thai Language
