Facilities Engineering Manager

Position Summary:

The Building Communication & IoT Systems Maintenance Manager is responsible for the maintenance, performance, and continuous improvement of all communication and IoT-based building systems across high-end real estate and luxury retail properties. The role ensures seamless operation of modern building technologies to support safety, security, operational efficiency, and premium customer experience.

Key Responsibilities:

System Maintenance & Operations

• Manage the upkeep and reliability of all communication and smart building systems, including:
• Public Address (PA) Systems
• Intercom & Video Intercom
• CCTV & Video Analytics Systems
• Access Control (card, biometric, mobile)
• Fire Alarm Communication Interfaces
• Building Management System (BMS) and Automation
• IoT-based sensors (e.g., air quality, temperature, occupancy, lighting)
• Smart Energy Meters and IoT-integrated utility monitoring
• Conduct routine preventive maintenance and diagnostics to minimize downtime.
• Troubleshoot and resolve system alerts and malfunctions in a timely manner.

IoT & Smart Building Technology Integration

• Oversee the deployment and integration of IoT devices with existing building systems.
• Collaborate with IT and smart building vendors to maintain secure and reliable connectivity.
• Analyze data from IoT devices to improve energy efficiency, predictive maintenance, and tenant comfort.
• Ensure IoT systems are scalable, secure, and future-ready.

Project & Vendor Coordination

• Supervise contractors and vendors for system installations, upgrades, and integration projects.
• Ensure all work adheres to high-quality standards, especially for luxury property aesthetics and operations.
• Review system design proposals to ensure compatibility with existing infrastructure.

Compliance, Safety & Documentation

• Ensure compliance with local building codes, safety regulations, and industry best practices.
• Maintain complete documentation for all systems, configurations, licenses, and service records.

Team Leadership & Training

• Lead and develop a team of technical engineers and support staff.
• Provide training for internal staff and tenants on system usage, safety protocols, and emergency procedures.

Budgeting & Reporting

• Manage maintenance budgets and resource allocation.
• Prepare performance reports, incident logs, and system analytics dashboards for management.

Qualifications & Requirements:

• Bachelor's degree in Electrical Engineering, Telecommunications, Electronics, IT, or related field.
• Minimum 7 years of experience in communication systems, IoT technology, or smart building maintenance; 3 years in a managerial role.
• Proven experience working in luxury commercial, hospitality, or retail properties.
• Strong understanding of IoT platforms, protocols (e.g., MQTT, BACnet, Modbus), and device integration.
• Knowledge of cybersecurity principles related to building systems and IoT infrastructure.
• Experience with BMS, ELV systems, or smart energy management tools.
• Strong leadership, analytical, and communication skills.