Factory Human Resources Director

Role Overview:

The Director of Human Resources & Administration Service – Factory is responsible for leading the overall HR and Administration function for a unionized manufacturing site. Acting as a strategic partner to the Factory Manager and Country HR Director, the role drives workforce planning, industrial relations, organizational capability, employee engagement, compliance, and people transformation to enhance workforce effectiveness and build a high-performance culture.

Key Responsibilities

• Lead the overall HR and Administration function for the factory, partnering with the Factory Manager and Country HR Director to drive organizational effectiveness, workforce capability, people transformation, and a high-performance culture.
• Manage workforce planning for permanent and subcontract employees, ensuring effective manpower deployment, productivity, labor cost control, overtime and absenteeism management, and workforce stability.
• Drive organization and workforce transformation, including organization design, manpower optimization, workforce redeployment, reskilling, capability building, process improvement, and new ways of working.
• Lead industrial and employee relations in a unionized environment, including union engagement, collective bargaining, labor negotiations, grievance and disciplinary management, investigations, dispute resolution, and implementation of collective agreements in compliance with Thai labor laws.
• Oversee talent acquisition, onboarding, retention, performance management, succession planning, leadership development, and capability building, with a focus on frontline leaders and critical technical positions.
• Drive employee engagement, internal communication, and change management to strengthen collaboration, employee commitment, and a high-performance workplace culture.
• Oversee key HR operations, including compensation & benefits governance, HRIS, people data, time and attendance, payroll coordination, workforce reporting, and HR analytics to support business decisions and improve HR service efficiency.
• Ensure compliance with Thai labor laws, statutory requirements, company policies, collective agreements, global standards, and audit requirements, while proactively managing labor-related risks.
• Lead, coach, and develop the HR & Administration team, working closely with Operations, Finance, Quality, Procurement, and Country HR to deliver practical and business-focused HR solutions.

Qualifications

• Bachelor's degree in Human Resources, Labor Relations, Business Administration, or a related field.
• 10+ years of progressive HR experience, with significant leadership responsibility in a manufacturing or factory environment.
• Strong experience in unionized factory environments, with proven exposure to collective bargaining and union negotiations.
• Professional certification or advanced training in Human Resources, Labor Relations, Thai Labor Law, Organizational Development, or Change Management is an advantage.
• Experience supporting lean manufacturing, operational excellence, automation, digital transformation, or continuous improvement initiatives.
• Experience driving HR transformation, including process standardization, HR digitalization, and HR service delivery improvement.
• Proven experience managing a large-scale workforce, including subcontract or outsourced employees.