Factory Manager

Company Description Phoenix Manufacturing Co., Ltd., founded in 2018 by an internationally experienced jewelry management team, is a global leader in mass-produced 925 sterling silver jewelry. From its 19,500 sq ft facility in Bangkok, Thailand, the company manufactures up to 800,000 pieces of silver jewelry each month for retail, e-tail, chain stores, and distributors worldwide. Phoenix Manufacturing offers more than 18,000 designs, competitive pricing for profit maximization, strict quality control, and on-time delivery for every order. The company holds RJC, Sedex, and Amfori certifications, reflecting responsible and sustainable sourcing and operations. An in-house design team regularly launches new collections and provides OEM services, including exclusive designs tailored to client needs.

Role Description This full-time, on-site Factory Manager role is based at Phoenix Manufacturing's facility in Bangkok. The Factory Manager oversees daily manufacturing operations, including production planning, workflow coordination, and resource allocation to meet output and quality targets. This role leads and develops production teams, ensures adherence to strict quality control standards, and maintains compliance with safety and regulatory requirements. The Factory Manager collaborates with senior management on operational strategies, monitors key performance indicators, and drives continuous improvement in efficiency, cost control, and lead times. The position also involves coordinating with design, procurement, and logistics teams to support new product launches and on-time delivery for global customers.

Qualifications

• Candidates should possess strong Production Planning and Production Management skills to organize schedules, capacity, and resources effectively.
• Candidates should possess Quality Control and Manufacturing Operations skills to maintain high product standards and stable production processes.
• Candidates should possess Operations Management skills to oversee end-to-end factory performance, including safety, cost, and efficiency.
• Experience in jewelry or precision manufacturing, including working with 925 sterling silver, is highly beneficial.
• Proven leadership experience managing diverse teams in a factory environment, with strong communication and problem-solving abilities.
• Ability to analyze data, use production and ERP systems, and implement continuous improvement methodologies (e.g., Lean, 5S, Kaizen).
• Bachelor's degree in Engineering, Industrial Management, Operations Management, or a related field is preferred.
• Fluency in English and Thai, or strong proficiency in at least one with working knowledge of the other, is an advantage.