Fashion Advisor/Senior Fashion Advisor

Fashion Advisor / Senior Fashion Advisor

We are seeking passionate and style-driven individuals to join our team as Fashion Advisors/ Senior Fashion Advisor. As the face of CHANEL, you will play a pivotal role in delivering an inspiring and luxurious experience for our clients. You will act as a brand ambassador, fostering lasting client relationships and elevating the House's image through exceptional service and professionalism.

What impact you can create at Chanel

• Deliver exceptional client service in line with CHANEL standards, ensuring every client feels valued and inspired.

• Build and nurture long-term relationships with clients through thoughtful outreach, personalized styling advice, and consistent after-sales support.

• Achieve and exceed sales targets while upholding a client-centric approach and maintaining high standards of service excellence.

• Maintain boutique image and visual merchandising by ensuring personal grooming and product displays reflect CHANEL's seasonal collections and guidelines.

• Support boutique operations by following procedures for stock management, security, and after-sales processes.

• Participate actively in team meetings, knowledge sharing, and training sessions to foster a collaborative and high-performance environment.

• Demonstrate initiative by supporting team members, communicating transparently, and contributing to a positive team spirit.

• For Senior Fashion Advisors: Mentor and guide junior team members, lead by example in client engagement and service, and contribute to team development and motivation.

You are energised by

• Collaborating with a dedicated team in a fast-paced retail environment.

• Leading and delivering business and operational impacts by your expert and support to both staff and clients.

What you will bring

• Bachelor's degree in any field.

• Minimum 2 years of experience in retail or service industries experience in luxury fashion is a strong advantage. More years of experience are welcome to apply for a Senior role as well.

• Passionate about fashion and luxury with a keen sense of style.

• Strong analytical and communication skills able to build authentic relationships and convey brand passion.

• Excellent customer service and selling skills, with a natural, personable approach.

• Well-groomed, dynamic, and professional demeanor.

What Chanel can offer you

• The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.

• Ongoing training and development to enhance your skills and knowledge.

• A supportive team environment where your contributions are valued.

• Competitive compensation and benefits package.