Field Service Engineer

Esco Lifesciences Group provides enabling technologies, products, and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in over 20 countries, 8 manufacturing, and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1300 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest-growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products, and talent across the world, with global operations spanning the US, Europe, and Asia.

SERVICE ENGINEER

Job Overview

The Cold Storage Technician is responsible for installing, checking, repairing, and maintaining refrigeration and cold storage equipment. The role also provides technical support to customers and ensures that all service records are complete and accurate.

Key Responsibilities

• Install, commission, inspect, and maintain commercial and household refrigeration equipment.
• Work on air-conditioning units, cold storage systems, freezers, refrigeration units, and related equipment.
• Identify equipment faults and complete repairs in a timely manner.
• Check refrigeration systems, electrical circuits, pipelines, and other equipment parts.
• Perform regular preventive maintenance to reduce equipment breakdowns.
• Prepare and maintain service work orders, maintenance records, and fault analysis reports.
• Ensure that all service activities are properly recorded and easy to track.
• Support project delivery, installation, and after-sales service activities.
• Communicate with customers and provide clear and professional technical advice.
• Manage tools, spare parts, and service equipment properly.
• Follow company safety procedures and maintain good 5S practices at customer sites and work areas.
• Perform other duties assigned by the supervisor or manager.

Job Requirements

• Diploma or Degree in Engineering or a related technical field.
• At least one year of experience in equipment repair, maintenance, and troubleshooting is preferred.
• Fresh graduates are welcome to apply.
• Good command of spoken and written English.
• Good analytical and problem-solving skills.
• Able to work independently and as part of a team.
• Customer-focused, responsible, and willing to learn.
• Willing to perform fieldwork and travel locally or abroad when required.