Food and Beverage Manager

Job Description & Requirements

Company Description

Join Paradox Phuket, a luxury 5-star beachfront resort set on 22 acres of lush tropical gardens along the stunning Karon Beach. Offering the perfect blend of tropical nature, genuine hospitality, and modern comfort, our resort provides an inspiring workplace where the team create memorable experiences for guests from around the world. With a beautiful beachfront location, welcoming culture, and opportunities for growth, Paradox Phuket is the ideal place to build a rewarding hospitality career.

Role Description

Lead and elevate the dining experience at one of Phuket's premier beachfront resorts. As Food & Beverage Manager, you will oversee multiple outlets, drive guest satisfaction and profitability, inspire high-performing teams, and deliver exceptional culinary and service experiences.

Responsibilities:

1. Oversee the management and performance of all food and beverage outlets, including restaurants, bars and banqueting facilities
2. Develop and implement strategic F&B initiatives that enhance guest satisfaction and revenue generation
3. Manage food and beverage budgets, including cost control, pricing strategies and financial forecasting
4. Recruit, train, supervise and motivate F&B staff across all departments, fostering a culture of excellence and professionalism
5. Ensure compliance with health and safety regulations, food hygiene standards and local legislation
6. Coordinate with the culinary team to develop innovative menus and seasonal offerings that align with market trends and guest preferences
7. Monitor inventory levels, supplier relationships and procurement processes to optimise costs without compromising quality
8. Maintain service standards through quality control measures, guest feedback analysis and continuous improvement initiatives
9. Liaise with other departments, particularly housekeeping and reception, to ensure seamless guest experiences
10. Represent the resort at industry events and manage relationships with key stakeholders and suppliers

Specification:

1. Minimum 5-7 years of progressive F&B management experience in a hospitality setting, preferably in a resort or luxury hotel environment
2. Proven track record of successfully managing multiple F&B outlets and large teams
3. Strong financial acumen with demonstrated ability to manage budgets, control costs and drive profitability
4. In-depth knowledge of food safety, hygiene standards and health and safety regulations applicable in Thailand
5. Excellent leadership and people management skills with the ability to motivate and develop staff
6. Outstanding organisational and problem-solving abilities with strong attention to detail
7. Exceptional communication skills in English; Thai language proficiency is desirable
8. Experience in menu development and understanding of diverse cuisines and culinary trends
9. Guest-focused mentality with a commitment to delivering exceptional service standards
10. Ability to work collaboratively with other departments and manage multiple priorities simultaneously
11. Familiarity with F&B management software and point-of-sale systems