Food And Beverage Operations Manager

Company Description:ibis Phuket Kata is a modern, economy hotel brand focused on delivering comfortable, reliable stays with friendly service for guests from around the world. The property offers casual, contemporary accommodations and convenient facilities, including on-site food and beverage options designed for both leisure and business travelers. As part of an international hospitality group, ibis Phuket Kata provides team members with structured career development, professional training, and exposure to global service standards. The hotel emphasizes a collaborative work environment, operational excellence, and creating memorable guest experiences.

Role Description This is a full-time, on-site role for a Food and Beverage Operations Manager based in Chiang Mai, Thailand. The role involves overseeing daily food and beverage operations, including restaurant, bar, and any banquet or event services, to ensure consistent quality and guest satisfaction. The Food and Beverage Operations Manager will manage staff scheduling, training, and performance, monitor inventory and purchasing, and ensure compliance with hygiene, safety, and brand standards. Responsibilities include optimizing service workflows, supporting menu development and pricing, coordinating with kitchen and front office teams, handling guest feedback, and driving revenue through effective promotions and cost control. The role also requires active presence on the floor during peak periods to lead the team, support guests, and maintain smooth operations.

Qualifications

• Candidates should possess strong Food & Beverage and Food Service skills, with hands-on experience in restaurant or hotel F&B operations.
• Candidates should possess Operations Management skills, including staff supervision, cost control, inventory management, and process improvement.
• Candidates should possess Customer Service and Customer Satisfaction skills, with the ability to handle feedback and consistently enhance guest experiences.
• Relevant experience in hotel or hospitality management, ideally in a supervisory or managerial F&B role.
• Knowledge of food safety, hygiene regulations, and basic financial reporting related to F&B operations.
• Strong leadership, communication, and team-building abilities, with a collaborative and service-oriented mindset.
• Ability to work flexible hours, including evenings, weekends, and holidays as required by hotel operations.
• Diploma or degree in hospitality management, business, or a related field