Food Safety Manager

Company Description The Fresh Food Company Limited, operating as getfresh, is Thailand's leading healthy, fast-casual restaurant group. The company focuses on serving flavorful food made with high-quality, nutritious ingredients. With more than 20 locations across Bangkok and continued expansion, getfresh offers a dynamic environment for professionals passionate about food and wellness. Team members join a growth-oriented organization that values consistency, safety, and customer satisfaction. The company promotes innovation in menu development and operational excellence across all outlets. The company also operates full canteen management partnerships within the international school segment, with active contracts in Bangkok, Hua Hin and Phuket.

Role Description The Food Safety Manager is a full-time role based in Thailand with a hybrid work arrangement that allows for some work at HO, on-site (travel required between provences) and WFH. This role oversees food safety and quality standards across all restaurant, school & hotel locations, ensuring compliance with local regulations and internal policies. Day-to-day responsibilities include developing and maintaining food safety protocols, conducting regular audits and inspections, and monitoring food handling, storage, and preparation practices. The Food Safety Manager collaborates with kitchen and operations teams to implement corrective actions, deliver training on hygiene and safety, and support continuous improvement in quality management. The role also involves documenting findings, preparing reports for leadership, and working with suppliers to maintain safe and compliant sourcing standards.

This position will report directly to the Managing Director, while building strong relationships with key department leaders.

Qualifications

• Strong background in Quality Assurance and Quality Management, with the ability to design, implement, and monitor effective quality systems.
• Practical experience in Food Safety within the Food & Beverage sector, including knowledge of HACCP, sanitation standards, and relevant food safety regulations.
• Understanding of Food Manufacturing processes and production workflows, especially as they relate to centralized kitchens or multi-outlet restaurant, canteen, hotel and large scale food production operations.
• Relevant degree or certification in Food Science, Food Technology, Nutrition, Public Health, or a related field.
• Experience conducting audits, risk assessments, and root-cause analyses, and following up with corrective and preventive actions.
• Strong analytical, documentation, and reporting skills, with attention to detail and consistency.
• Ability to train and influence cross-functional teams, with clear communication skills in English; Thai language proficiency is an advantage.
• Familiarity with local and international food safety standards; experience in fast-casual or restaurant chains is a plus.