General Manager

Role Description The General Manager at Tann Beach Club Phuket is responsible for overseeing daily operations, ensuring high service standards, and delivering an exceptional guest experience. This full-time hybrid role is based in Phuket, with on-site presence required and some work-from-home flexibility for administrative and planning tasks. Key responsibilities include managing staff scheduling and performance, coordinating food and beverage service, and monitoring beach club facilities to maintain safety, cleanliness, and ambiance. The General Manager will manage budgets and financial performance, supervise marketing and event initiatives, and build strong relationships with guests, suppliers, and local partners. The role also involves implementing operational policies, addressing guest feedback, ensuring regulatory compliance, and driving continuous improvement in service quality and revenue growth.
Qualifications

• Proven experience in hospitality or beach club management, with strong skills in daily operations oversight, staff supervision, and guest service.
• Demonstrated ability in financial management, including budgeting, cost control, and revenue optimization.
• Experience in event coordination and promotion, with the ability to collaborate on marketing campaigns and social media initiatives.
• Strong communication and interpersonal skills, with the ability to lead diverse teams and build positive relationships with guests and partners.
• Solid organizational and problem-solving skills, capable of handling fast-paced environments and resolving operational issues quickly.
• Comfort with hybrid work arrangements, using digital tools for reporting, scheduling, and remote coordination.
• Fluency in English required; proficiency in Thai or other languages commonly used by guests is an advantage.
• Previous experience in beach, resort, restaurant, or nightlife venues in Southeast Asia is highly beneficial.
• Relevant diploma or degree in Hospitality Management, Business Administration, or a related field preferred, or equivalent practical experience.
• Availability to work weekends, holidays, and evenings as needed, with a strong commitment to safety, inclusivity, and non-discriminatory practices.