We're seeking a Head of Operations to lead the operations of their large-scale facilities
This role offers a unique opportunity for an accomplished professional to oversee comprehensive facilities management, drive operational excellence and lead innovative projects to make impact.
Responsibilities
- Lead the effective operation of all facilities, including utilities, buildings, landscapes, residences, and sports facilities.
- Collaborate with cross-functional teams to ensure space readiness and maintain service standards for daily usage.
- Recruit, develop, and manage frontline service teams, including janitorial, engineering, waste management, housekeeping, and security.
- Develop and implement operational strategies and SOPs to enhance user experience while ensuring cost efficiency and budget control.
- Initiate and lead strategic projects with a focus on innovation and sustainability.
- Oversee renovation, construction, and other major projects to ensure quality, timeliness, and compliance.
- Manage CAPEX planning and provide insights on investment priorities.
- Prepare and present operational dashboards, reports, and insights to management and key stakeholders.
- Supervise preventive and corrective measures to ensure seamless facilities and service operations.
- Manage permits, licenses, insurance, and compliance matters in collaboration with the legal team and local authorities.
- Oversee overall safety programs, emergency preparedness, and incident management processes.
Qualifications
- Bachelor's degree or higher in related field.
- Minimum of 10 years experience in operational and project management.
- Strong leadership, communication, and stakeholder management skills.
- Proficiency in relevant software and tools for operations management and financial analysis.
