Head: Risk Administration

Who are we

SanlamAllianz Namibia is a leading Financial Services Institution, which provides services in the fields of Individual Life Insurance, Group Life Insurance, Unit Trusts and Asset Management. To give substance to its objective to be fully-fledged Namibian Insurer, SanlamAllianz Namibia is increasingly introducing greater financial and technical expertise.

What will you do

The purpose of this role is to provide strategic leadership and operational oversight for the Risk Department, ensuring effective management of Employee Benefits and Group Risk schemes. The role is responsible for risk governance, compliance, and stakeholder engagement to safeguard organisational objectives and deliver superior service to clients.

What will make you successful in this role

Strategic Leadership

Develop and implement strategies for risk management and Employee Benefits administration

Align departmental objectives with organisational goals and regulatory requirements

Risk Management

Identify, assess, and monitor risks within the Employee Benefits portfolio

Maintain and update the risk register quarterly; escalate top risks to governance forums

Ensure integration of risk management processes with organisational frameworks

Governance and Compliance

Ensure adherence to all regulatory requirements and internal policies

Prepare and present quarterly risk reports to governance structures and SAZ Data Governance Forums

Document and communicate mitigation strategies and risk acceptance criteria

Operational Oversight

Manage quotation and tender processes for group risk schemes

Oversee annual reviews for all schemes, including capturing new rates, limits, and guaranteed periods

Ensure accurate implementation of new business and amendments

Stakeholder Engagement

Liaise with insurers, brokers, and internal departments to ensure smooth administration of Employee Benefits

Provide guidance on beneficiary nominations and claims processes

Team Leadership

Lead and mentor the Risk Administration team, ensuring performance standards are met

Facilitate job evaluations and succession planning within the department

Qualification and Experience

Bachelor's degree in Risk Management, Insurance, Finance, or related field

Minimum 8 - 10 years in risk administration or employee benefits, with at least 5 years in a leadership role

Excellent knowledge of group risk products and employee benefits

Familiarity with risk governance frameworks and tools

Knowledge and Skills

Proficient in English (verbal & written) language skills; and/or additional local Namibian language will be a competitive advantage, etc.

Strategic thinking and decision-making

Excellent stakeholder management and communication skills

Ability to manage compliance and regulatory requirements effectively

Attention to detail and ability to manage multiple tasks

Strong analytical and problem-solving skills

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) – for documentation, reporting, and presentations

Personal Attributes

Balances stakeholders - Contributing through others

Directs work - Contributing through others

Plans and aligns - Contributing through others

Decision quality - Contributing through others

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing through others

Collaborates - Contributing through others

Cultivates innovation - Contributing through others

Customer focus - Contributing through others

Drives results - Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

Our commitment to transformation

SanlamAllianz Namibia is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are the key components to ensure a thriving and sustainable business in Namibia. SanlamAllianz Namibia Employment Equity plan and targets will be considered as part of the selection process.