Hospitality Sales Assistant Manager (MICE)

Key Responsibilities

Sales & Business Development

• Generate and handle new business opportunities including meeting & conference, corporate events and private functions.
• Conduct site inspections and presentations for prospective guests.
• Prepare sales proposals, quotations, invoice and related event documentation with accurate details.
• Promote and upsell F&B offerings to maximize revenue
• Respond to and follow up the inquiries, event requests and booking arrangements promptly.
• Work closely with the Head of Hospitality Sales and the Food & Beverage team to achieve sales targets.

Guest Relationship Management

• Establish and maintain relationships with Clients, Team members, Organizers and Partners.
• Act as a primary point of contact for event guests / organizers from inquiry to event completion
• Provide professional consultation to guests on event F&B packages and services.
• Ensure excellent customer experience throughout the sales and event process.

Coordination & Administration

• Oversee events schedules and timelines, ensuring smooth operations and the delivery of high-standard and quality service.
• Coordinate with internal teams to ensure successful event execution.
• Supervise and coach junior team members where required.
• Prepare weekly reports and maintain accurate sales records
• To carry out any other reasonable duties and responsibilities as assigned by supervisor.

Qualifications

• Bachelor's degree in hospitality management, business administration, or related field.
• 3 years of experience in Event Sales, Event Management or Catering
• Strong verbal and written communication skills in English and Thai.
• Flexible working schedule with availability for working at nights, weekends and holidays depending on event schedules.
• Excellent communication, presentation, negotiation and interpersonal skills.
• Ability to work in a dynamic and fast-paced hospitality environment.
• Strong organizational detail-oriented skills.