HR and Administration Officer

Job Profile

The HR & Administration Officer is responsible for overseeing day-to-day human resources operations and general office administration for a small but dynamic clinical services team in Thailand. This role ensures compliance with Thai labor laws, supports employee engagement and development, and maintains smooth administrative processes to support overall business operations.

Job Responsibility

Human Resources

• Manage the full employee lifecycle, including manpower requisition, recruitment, interview coordination, onboarding, employment contracts, probation review, employee movement, and offboarding.
• Maintain accurate employee records, personnel files, and HR documentation in compliance with company policies and Thai labor regulations.
• Coordinate monthly payroll with payroll vendors, ensuring accuracy of attendance, overtime, leave records, allowances, commissions, and statutory deductions.
• Administer employee benefits, including Social Security Fund (SSF), Provident Fund (PVD), Employee Welfare Fund (EWF), group insurance, annual health check, and other company welfare programs.
• Ensure compliance with Thai labor laws and government regulations, including required reporting and documentation.
• Support performance management activities, including probation evaluation, annual performance review, salary review, and incentive administration.
• Coordinate employee learning and development activities, including internal and external training programs and training records.
• Handle employee relations matters by responding to HR inquiries, supporting employee engagement initiatives, and promoting a positive workplace environment.
• Prepare HR reports, employee statistics, and other HR-related analyses as required by local and regional management.
• Support HR policy implementation and ensure alignment with regional and corporate HR practices.
• Assist with internal and external audits related to HR documentation and processes.

General Administration

• Manage daily office administration and ensure smooth office operations.
• Oversee office supply procurement, inventory management, and vendor relationships.
• Coordinate office facilities management, including maintenance, repairs, cleaning services, utilities, and office security.
• Manage company assets, including laptops, mobile phones, office equipment, access cards, and related records.
• Coordinate travel arrangements, accommodation bookings, transportation, and visa support (if applicable).
• Organize company meetings, employee events, engagement activities, and internal communications.
• Serve as the primary contact for office visitors, courier services, deliveries, and general office inquiries.
• Support procurement and administrative documentation, including purchase requests, invoices, payment coordination, and vendor documentation.
• Maintain proper document filing and archiving systems (both electronic and physical).
• Liaise with external service providers, landlords, government agencies, banks, insurance companies, and other business partners as required.
• Provide administrative support to management and cross-functional teams on various operational matters.
• Perform other HR and administrative duties assigned by management.
• Liaise with BOI for a part of broader administrative duties. e.g Mainage and maintain documents in compliance with BOI regulations.

Job Qualification

• Bachelor's degree/Associate Degree in Human Resources, Business Administration, or related field.
• 3+ years of experience in HR or office administration, preferably in a healthcare or clinical setting of a multination company
• Solid understanding of Thailand labor laws and HR best practices.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office tools and experience with HRIS is an advantage.
• High proficiency of Thai and English (spoken and written).
• Experience in BOI administrative duties is a plus