HR Visa Officer

Scope of Work: Responsible for managing and coordinating end-to-end Visa and Work Permit processes for foreign employees under both BOI and Non-BOI schemes.

The role will work closely with relevant government authorities, including the Immigration Bureau, Department of Employment, and BOI, to ensure foreign employees are legally authorized to work and stay in Thailand.

The position requires strong coordination, document accuracy, case follow-up, and the ability to support foreign employees throughout the Visa and Work Permit process.

Key Responsibilities:

• Manage end-to-end Visa and Work Permit processes for both BOI and Non-BOI employees.
• Prepare, review, and submit documents for new applications, renewals, extensions, amendments, and cancellations.
• Handle processes related to:
• Non-Immigrant Visa
• Visa Extension
• Work Permit
• Re-entry Permit
• 90-Day Reporting
• Visa & Work Permit Cancellation
• BOI Visa & Work Permit processes
• Coordinate directly with the Immigration Bureau, Department of Employment, BOI, and other relevant government authorities.
• Prepare company and employee supporting documents required for government submission.
• Monitor Visa and Work Permit expiry dates and proactively arrange renewals within the required timeline.
• Support foreign candidates and employees regarding required documents, procedures, appointments, and timelines.
• Coordinate with Recruitment and Hiring Managers regarding Visa and Work Permit approval before confirming the employee's joining date.
• Maintain accurate Visa & Work Permit records, trackers, employee documentation, and status reports.
• Follow up on pending applications and escalate urgent or complicated cases when necessary.
• Keep updated on changes to immigration, foreign employment, BOI, and related government regulations.
• Coordinate with external Visa & Work Permit agencies when required.
• Work closely with internal stakeholders including Recruitment, HRBP, Payroll, Legal, Finance, and relevant departments.
• Perform other HR-related assignments or projects as required.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Political Science, Law, or related fields.
• Minimum 2–5 years of experience in Visa & Work Permit, Expatriate Management, HR Operations, or related areas.
• Hands-on experience in BOI and/or Non-BOI Visa & Work Permit processes.
• Non-BOI experience will be highly preferred, especially candidates who can independently manage cases.
• Experience coordinating directly with the Immigration Bureau and Department of Employment is highly preferred.
• Experience dealing with BOI or BOI One Stop Service / related BOI processes will be an advantage.
• Good understanding of Thai Visa, Work Permit, immigration, and foreign employment requirements.
• Able to prepare and review government-related documents accurately.
• Strong coordination, follow-up, and problem-solving skills.
• Detail-oriented and able to manage multiple cases and deadlines simultaneously.
• Proactive, responsible, service-minded, and able to work independently.
• Good communication and interpersonal skills, especially when dealing with foreign employees and government authorities.
• Good command of English, both written and spoken.
• Good computer skills, particularly Microsoft Excel and document tracking.

Preferred Candidate Profile

We are looking for a candidate who:

• Has practical experience handling Visa & Work Permit cases under BOI and/or Non-BOI.
• Ideally has strong Non-BOI experience and can directly coordinate with Immigration and the Department of Employment.
• Can independently manage the full process from new application, renewal, extension, amendment, through cancellation.
• Is confident dealing with government officers and following up on complicated or urgent cases.
• Can proactively monitor expiry dates and manage multiple foreign employee cases without missing deadlines.
• Is accurate, organized, responsive, and comfortable supporting foreign employees.