Human Resources Manager

Job Role: HR Manager is responsible for leading both strategic and operational HR functions across the organization. This role partners closely with business leaders to drive people strategies aligned with business goals, while ensuring smooth execution of day-to-day HR operations across multiple business units and industries.

Key Responsibilities

1. HR Strategy & Business Partnering

• Develop and implement HR strategies aligned with overall business direction
• Act as a Strategic HR Business Partner to leadership team across functions
• Analyze workforce trends and provide insights to support business growth
• Drive organizational effectiveness, workforce planning, and structure optimization
• Lead change management initiatives across different business models

2. Talent Acquisition & Workforce Planning

• Oversee end-to-end recruitment strategy across multiple business units
• Develop manpower plans aligned with expansion or restructuring needs
• Ensure strong employer branding and talent pipeline development
• Partner with hiring managers to improve hiring quality and speed

3. Performance Management & KPI Systems

• Design and implement performance management frameworks (KPI / OKR)
• Lead performance review cycles, calibration, and merit increase processes
• Ensure alignment between performance outcomes and compensation decisions
• Coach managers on performance conversations and talent differentiation

4. Compensation & Benefits (C&B)

• Manage salary structure, benchmarking, and compensation strategy
• Design incentive schemes aligned with business performance (e.g., sales-driven roles)
• Ensure internal equity and external competitiveness
• Oversee payroll accuracy, benefits administration, and compliance

5. Employee Relations & Culture Development

• Drive employee engagement, retention, and organizational culture
• Handle employee relations issues, conflict resolution, and disciplinary actions
• Build strong communication channels across all levels (HQ & operations)
• Promote a culture of teamwork, accountability, and respect

6. Learning & Development (L&D)

• Identify capability gaps and develop training roadmaps
• Implement leadership development and succession planning programs
• Support career pathing across different business units
• Evaluate training effectiveness and ROI

7. HR Operations & Process Excellence

• Ensure smooth HR operations (onboarding, offboarding, documentation)
• Standardize HR processes across multiple locations or business units
• Improve HR systems, workflows, and data management (HRIS)
• Monitor HR metrics (turnover, absenteeism, productivity)

8. Compliance & Governance

• Ensure compliance with labor laws and internal policies
• Manage audits, contracts, and legal documentation
• Mitigate HR risks across different industries and operational environments

9. Multi-Industry & Multi-Location Management

• Adapt HR practices to different business models (e.g., front-line operations vs. corporate)
• Oversee HR support for branches, outlets, or project-based teams
• Handle challenges in remote locations or decentralized workforce

Qualifications

· Bachelor's or Master's degree in HR, Business Administration, or related field

· 5–10+ years of HR experience, with exposure to multiple industries

· Strong experience in both HR Strategy and HR Operations

· Proven ability to work in fast-paced, multi-business environments

· Experience in managing both corporate and front-line workforce

Key Competencies

• Strategic Thinking & Business Acumen
• Leadership & Stakeholder Management
• Change Management
• Data-Driven Decision Making
• Communication & Influencing Skills
• Problem Solving & Adaptability
• High Integrity & Accountability