Job Description

Scope of Services

The Services required are set out as follows:

Duties and Responsibilities

Device Management

Providemanagement of ICT devices, equipment, peripherals, and

gadgetsunder the purview of the ICT department.

Technical and Applications Support

Providetechnical and applications support for users.

Shared ICT Device Management

Maintain andhandle school shared ICT devices. Deliver and set up

ICT devicesand resources at requested rooms or areas.

ICT Task Assistance

Assistschool leaders, management, and teachers with ICT-related

tasks.

Reporting Structure

Support andreport to the HOD ICT, Subject Head ICT, and ICT

Manager.

Collaboration with Desktop Engineers

Support andwork in tandem with Desktop Engineers (DE) deployed

in schools.

Audio-Visual Setup for School Events

Assist inaudio, projector, and notebook setup during school

programmesand events, including but not limited to Chinese New

Yearcelebration, Hari Raya celebration, Grad Night, Education &

CareerGuidance, National Day celebrations, Teachers Day,

Children'sDay, and Founder's Day.

Audio and Video Production

Assist inaudio and video production when necessary.

Technical Support for Non-SSOE Devices and ALP

ICT/RoboticsEquipment and Resources

Providetechnical support during school hours for non-SSOE

devices.This includes:

Testing, counting, and reviewing Applied LearningProgramme (ALP) equipment and resources identifying items for disposal andpurchase and updating the HOD ICT accordingly.

Charging and packing ALP equipment and resourcesbefore the commencement of each ALP cycle.

ICT Training

ConductDigital Literacy and Technological Skills lessons covering

Microsoftapplications and Google applications, as well as ICT-

related andvideo-related training for students.

Qualification, Skill & Experience of the Contractor's Personnel

The Personnel should have the following qualifications and experience:

Minimally possess a Diploma in any field
Experience as ICT Executive or equivalent role in local school(s)

The personnel should preferably have the following skills and

experience:

Possess working knowledge in Microsoft Office applications
Possess working knowledge in Google Workspace
Experience in Audio-Visual (AV) related setup and production
Experience in audio, video and media production for school events
Experience in video editing software and application
Experience in inventory tracking is preferred
Experience in conducting Digital Literacy and Technological skills lessons (Microsoft applications and google applications), ICT related trainings to students in Primary School(s)