Import Export Coordinator

Key Functional Streams:

• Import: Answer customer queries, handle document amendments, process online D/Os, and keep daily import operations running smoothly.
• Export: Manage export paperwork (B/L, Waybill, Invoice, Certificates), submit 24-Hour Advance Manifests, and track shipments right up until departure.
• Operations: Keep daily logistics on track—coordinating vessel schedules, tracking containers, working with terminals and vendors, and helping manage costs.
• Customer Care: Help customers across all channels (Email, Phone, Live Chat) with bookings, container deposits, account checks, and end-to-end support.
• Sales: Build relationships with clients, hunt for new business, pitch quotes, and follow up on shipments, long-stay containers, and payment collections.
• Vessel Space & Booking: Manage vessel space allocation, track booking forecasts, handle special cargo requests, and keep vessel schedules up to date.
• Sales Coordinator: Back up the sales team—check freight rates, update customer records, resolve unrated bookings, and keep sales reports running smoothly.

Qualifications:

• Education: Bachelor's degree in Logistics, Supply Chain, International Business, Maritime Business, Marketing, Business Administration, or a related field.
• Experience:Fresh grads are welcome! (0–2 years in shipping, sales, or logistics is a bonus).
• Language Skills:Good English skills (spoken and written)—you'll be using it daily to connect with overseas offices and international clients.