In Destination Sales Manager (Phuket Based)

Purpose

To expand Destination Asia's Tour Desk programme within key tourist areas in Thailand (Phuket & Bangkok) and

to lead a team of representatives focused on high revenue growth and outstanding customer service

Responsibilites

• Develop and execute tour desk acquisition and expansion strategies to drive sales growth in high-traffic hotels and venues.
• Achieve sales targets through outstanding customer service, competitive pricing, attractive product offerings, and strong supplier partnerships.
• Manage and motivate freelance Tour Desk and Hotel Representatives across Phuket, Khao Lak, Krabi, and other destinations, monitoring performance against sales goals.
• Drive revenue growth through incentive programs, performance reviews, market analysis, and identification of product development opportunities.
• Maintain high standards of customer service while providing support to internal departments, travel partners, and agents, alongside regular management reporting.
• Support team development through coaching, training, clear performance expectations, and sharing best practices, tools, and operational guidelines.

Qualifications

• A bachelor's degree in tourism, travel, hospitality, or related field
• Able to work independently with flexible hours, including weekends and flexibility to travel to Bangkok.
• Good knowledge of general IT applications (Microsoft Word, Excel and PowerPoint)

Experience

• Experience of working in Tourism field an advantage
• Excellent local knowledge
• A great knowledge of Phuket and near by provinces
• A minimum of 4-5 years management experience

Skills

• Energetic, can do attitude, positive thinker who is not afraid of hard work.
• A High Level of spoken and written English communication is essential.
• Excellent sales and negotiating skills.
• Client centric personality and good interpersonal skills, able to solve problems and deal with customer complaints quickly within a short time frame.
• Strong leadership and influencing skills with the ability to coach & motivate a large team.

Diversity and Inclusion Statement

At Destination Asia, we believe that diversity enriches our workplace and enhances our ability to deliver exceptional experiences to our clients. We are committed to fostering an inclusive environment where individuals from all backgrounds, abilities, and perspectives are valued and empowered to succeed. We actively encourage candidates of all abilities, experiences, and identities to apply for our roles. As part of our commitment to creating equitable opportunities, we work to ensure that our hiring processes are accessible and that our workplace is supportive and accommodating for everyone. Join us in building a diverse and inclusive team that reflects the global communities we serve.