Inside Sales Specialist

Key Responsibilities-

• Generate and qualify leads through cold calling, emails, LinkedIn, inbound enquiries, and other channels.
• Understand customer requirements and identify suitable SaaS/software solutions.
• Conduct product presentations and online demos for prospective clients.
• Handle the complete inside sales cycle from lead qualification to closure.
• Build and maintain strong relationships with prospects and customers.
• Follow up consistently with prospects through calls, emails, and online meetings.
• Understand customer pain points and effectively communicate product benefits and value.
• Prepare quotations, proposals, and other sales-related documents when required.
• Maintain accurate lead, follow-up, and sales information in CRM.
• Achieve monthly and quarterly sales and revenue targets.
• Work closely with Business Development, Product, Marketing, and Customer Success teams.
• Track competitor offerings, market trends, and customer requirements.
• Maintain regular sales reports and update management on pipeline status.
• Identify opportunities for upselling and cross-selling existing SaaS solutions.

Requirements-

• 1 - 3 years of experience in Inside Sales, B2B Sales, SaaS Sales, or Software Sales.
• Strong experience in lead generation, prospecting, follow-ups, and sales conversion.
• Excellent verbal and written communication skills.
• Good understanding of the B2B sales process and SaaS business model.
• Comfortable making cold calls and speaking with decision-makers.
• Ability to conduct product presentations and online demos.
• Strong negotiation, persuasion, and objection-handling skills.
• Experience using CRM tools and maintaining sales pipelines.
• Self-motivated, target-oriented, and capable of working independently.
• Good understanding of technology/software products is preferred.
• Experience with LinkedIn and Sales Navigator will be an added advantage.
• Familiarity with AI tools and modern sales automation tools is a plus.