Insides Sales Representative

Key Responsibilities

Outbound & Inbound Prospecting

• Execute high-volume daily outbound prospecting via phone, email, and LinkedIn.

• Follow up event attendees, webinar participants, and marketing campaign leads.

• Qualify inbound leads and route them efficiently to the Sales team.

• Build and maintain targeted prospect lists aligned to Ideal Customer Profiles (ICPs).

Qualification & Handover

• Conduct structured discovery calls to assess budget, authority, need, and timeline.

• Book qualified meetings with full context documented for the Sales team.

• Ensure clean, consistent lead-to-opportunity handover within ZOHO CRM.

ZOHO CRM Administration & Hygiene

• Create, enrich, and maintain accurate contact and lead records in ZOHO.

• Log all activities (calls, emails, meetings) consistently and on the same business day.

• Maintain lead status progression and mandatory field completion.

• Proactively manage duplicates and data accuracy.

Meeting Scheduling & Management

• Schedule meetings directly into Sales team calendars using calendar integrations.

• Confirm attendance, manage reschedules, and track no-shows in ZOHO.

• Record meeting outcomes, notes, and agreed next steps promptly.

Deal Qualification Support

• Apply agreed qualification criteria before converting leads to deals.

• Create and update deal records with complete context in ZOHO.

• Ensure deal notes, stakeholders, and next steps are clearly documented.

Execution Discipline & Collaboration

• Follow agreed outreach cadences, messaging frameworks, and workflows.

• Actively participate in regular coaching, training, and feedback sessions.

• Liaise with Marketing on campaign follow-up sequences and lead quality feedback.

• Share market insights — objections, competitor intel, messaging gaps — with the team.

What We're Looking For

• 3–5 years of experience in Inside Sales, Sales Development, or Lead Generation in a B2B environment.

• Strong written and verbal communication skills in English (professional working proficiency minimum).

• Bilingual Thai/English candidates strongly encouraged to apply.

• Proven track record of consistently hitting outbound activity targets and booking qualified meetings.

• Experience with CRM platforms — ZOHO preferred; Salesforce or HubSpot experience also considered.

• Comfortable with high-volume outbound activity and structured daily workflows.

• Experience selling into Southeast Asia markets preferred.

• Experience using LinkedIn Sales Navigator, Apollo, or similar prospecting tools preferred.

• Highly organised, self-accountable, and data-driven in your approach.