Internship 2026 - E-Commerce Marketing & Operations

Job Description

We are seeking a proactive and detail-oriented intern to join our Sales Digital team for a 4 to 6-month period. This role offers a unique opportunity to support regional commercial activities across ASEAN and India, focusing on digital listings, customer service management, and product launch coordination for leading power tool and DIY brands.

Key Responsibilities

1. Commercial & Listings Management

• Assist in managing and auditing product listings across multiple e-commerce platforms and digital catalogs for all ASEAN countries and India.
• Ensure data accuracy and brand consistency across regional digital storefronts.

2. Regional Customer Service Coordination

• Support customer service management workflows specifically for the Malaysia (MY) and Singapore (SG) markets.
• Liaise with local teams to ensure service excellence and timely resolution of inquiries.

3. Market Intelligence & Pricing

• Conduct regular Competitor Price Reporting to monitor market trends.
• Analyze and compile pricing data to support regional strategic decision-making.

4. New Product Launch Support (Go-to-Market)

• Assist in the rollout of new product lines.
• Localization Project Management: Coordinate the localization of product manuals for specific markets (e.g., Indonesia). This includes:
  • Identifying and extracting key text and technical images from English manuals.
  • Coordinating with translation agencies for local language conversion.
  • Collaborating with the content and design teams to finalize print-ready PDFs.
• Act as a bridge between internal content teams and external printing vendors to ensure launch timelines are met.

Qualifications

Qualifications & Skills

• Currently pursuing or recently graduated with a degree in Business, Marketing, Supply Chain, or a related field.
• Language Skills: Proficiency in English is required.
• Technical Skills: Strong proficiency in Microsoft Excel and content management tools is an advantage.
• Attributes: . Strong organizational skills with the ability to manage multiple projects simultaneously.
  • High attention to detail, especially regarding technical documentation and data.
  • Ability to work independently and take ownership of timing and coordination for specific tasks.

Additional Information

Your future job offers you
5 Working days, Multinational working environment. Flexible working hour, Group insurance, Medical benefit, Provident fund and Annual leave

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