Job Description

IOT Field Engineer - Industrial & Embedded AI
Location: Based in Singapore (Required to travel for deployments such as SEA, Australia, Europe and the Middle East)

Groundup.ai aims to empower every workplace to be an AI-driven company. We envision that our clients will be using our AI tools as a foundation in their everyday operations. As we continue bringing our innovative approach to fast-growing companies across manufacturing, aerospace, logistics, and maritime, we are looking for an IoT Field Engineer to join us on this exciting journey.

This role is critical in deploying, managing, and optimizing our proprietary IoT hardware and AI-driven maintenance solutions at challenging sites, including manufacturing, shipping, oil & gas, and more. You will ensure that our field deployments operate smoothly, enabling uninterrupted data collection and analysis.

As an IoT Field Engineer, you will not only be responsible for installing, configuring, and supporting our IoT solutions on-site, but also for helping design practical deployment architectures that are technically sound, commercially viable, and cost-disciplined. You will play a key role in translating customer site requirements into implementable solutions, preparing deployment cost assumptions, securing customer buy-in, and ensuring that projects are delivered according to scope, budget, and intended operational outcomes.

This is not a pure installation role. We are looking for someone who can think like an engineer, act like a project owner, and make commercially responsible decisions on behalf of the company.

As part of our IoT, AI, and Data Analytics team, you will work in a fast-paced environment with a talented, international team to deliver industrial-grade solutions that drive cognitive maintenance, machine health monitoring, and workplace safety.

We value team members who take ownership, move fast, and are hungry to build impactful solutions. We've secured strategic partnerships and government recognition for our work-now we're scaling further, and we want you on board.

Key Responsibilities

Deployment & Project Coordination

Plan and execute IoT hardware deployments tailored to client site requirements.
Perform on-site installation and configuration of our software and hardware solutions.
Coordinate with internal teams (R&D, Product, Sales) to ensure smooth installation, integration, and commissioning of devices.
Safe commissioning and handover: Perform pre-commissioning checks, functional testing, device configuration, power-on validation, signal verification, fault diagnosis, and handover documentation.
Ensure all required electrical testing, inspection, certification, or energisation approval is completed by the appropriate authorised person before equipment is placed into operation.

Electrical, Circuitry & Safe Site Installation Work

Perform low-voltage IoT electrical integration work: Carry out basic low-voltage electrical and circuitry tasks relating to IoT deployments, including device wiring, cable termination, connector assembly, sensor connection, gateway power-up, and integration with approved power sources, control panels, or industrial equipment interfaces.
Work within the authorised electrical scope: Perform only electrical work that is within the employee's competency, training, certification, and company-authorised scope. Any regulated electrical installation, modification, repair, energisation, inspection, or certification work must be carried out by, or under the supervision of, an appropriately qualified Licensed Electrical Worker, professional engineer, client-appointed electrical contractor, or other authorised person as required by applicable laws and site requirements.
Handle low-voltage DC and industrial power interfaces safely: Work primarily with low-voltage DC systems, typically including 5V, 12V, and 24V DC systems, and understand safe working principles when interfacing IoT equipment with industrial AC power supplies, control panels, isolators, power distribution points, and other electrical infrastructure.

Infrastructure Management

Maintain the stability and reliability of deployed IoT systems to ensure uninterrupted data flow and operation.
Monitor device performance, diagnose, and resolve technical issues proactively.

Technical Support & Troubleshooting

Provide on-site and hands-on technical support to resolve client hardware-related issues quickly.
Train clients on product usage and maintenance best practices.
Conduct root cause analysis and implement preventive measures to minimize downtime.
Use diagnostic and test equipment: Use multimeters, clamp meters, oscilloscopes, signal testers, insulation testers where appropriate, and other diagnostic tools to verify continuity, voltage, current, grounding, polarity, signal integrity, sensor output, and device communication during installation, commissioning, and troubleshooting.
Assemble and troubleshoot basic circuits: Assemble, modify, and troubleshoot basic electrical and electronic circuits used in IoT deployments, including soldering, crimping, ferruling, cable dressing, labelling, use of connectors, terminal blocks, DIN rail components, fuses, relays, power supplies, and enclosure-mounted components.

Solution Architecture, Costing & Commercial Implementation

Design practical, cost-effective IoT deployment architectures based on each customer's site conditions, operational requirements, asset criticality, connectivity constraints, safety requirements, and project outcomes.
Translate customer requirements into clear solution architecture proposals, including recommended sensor types, gateway placement, network/connectivity design, installation approach, data flow, edge/cloud integration, and deployment methodology.
Prepare the technical and cost structure for proposed deployments, including hardware quantities, installation effort, manpower requirements, third-party vendor costs, logistics, testing requirements, maintenance assumptions, and implementation timelines.
Work closely with Sales, Product, Engineering, and Delivery teams to ensure that proposed solutions are technically feasible, commercially viable, and aligned with Groundup.ai's margin and budget expectations.
Support customer-facing technical discussions by explaining the proposed architecture, implementation approach, deployment assumptions, trade-offs, and cost drivers clearly and credibly.
Help secure customer buy-in by addressing technical concerns, clarifying scope boundaries, managing expectations, and ensuring that customers understand what is included and excluded in the proposed implementation.
Evaluate alternative deployment options and recommend the most practical approach that meets the customer's required outcomes without over-engineering, unnecessary customisation, or avoidable cost escalation.
Negotiate technical scope, implementation assumptions, site requirements, and deployment dependencies with customers and vendors to ensure the project remains achievable within the approved budget and timeline.
Act as a technical-commercial gatekeeper during implementation, ensuring that field decisions, design changes, manpower usage, hardware usage, and vendor involvement remain aligned with the agreed scope, budget, and project outcomes.
Identify potential cost overruns, scope creep, technical risks, or site constraints early, and propose mitigation plans before they affect delivery cost, customer satisfaction, or project profitability.
Maintain ownership of the deployed solution design from proposal through implementation, ensuring that the final deployed system matches the approved architecture, fulfils customer requirements, and protects Groundup.ai's commercial interests.
Prepare post-deployment cost and implementation reviews, including lessons learned, actual versus planned resource usage, technical deviations, and recommendations to improve future deployment efficiency and margins.

Resource Optimization

Manage deployment resources efficiently to meet project timelines and budgets.
Coordinate with production teams to ensure timely delivery and setup of materials.
Develop and improve SOPs for installation, maintenance, and troubleshooting.

Quality Assurance & Compliance

Ensure all deployments adhere to safety, quality, and industry standards.
Revisit sites for routine maintenance checks and client follow-ups.
Work with QA to validate device performance and system reliability.
Ensure compliance with safety regulations and company installation standards.
Escalate unsafe or non-compliant conditions: Stop work and escalate immediately and resolve safely if any unsafe condition, unclear electrical scope, damaged equipment, unauthorised wiring, missing isolation, inadequate grounding, overloaded circuit, exposed conductor, or non-compliant installation is identified.
Comply with electrical safety and engineering standards: Carry out work in accordance with applicable laws, client site safety rules, company method statements, risk assessments, permit-to-work procedures, lockout/tagout requirements, and relevant national engineering standards and codes of practice, including Singapore electrical installation requirements where applicable. Singapore's electrical installation regulations refer to SS 638 Code of Practice for Electrical Installations, and SS 650 for certain temporary electrical installations.

Reporting & Documentation

Prepare deployment reports, including resource usage, timelines, and technical outcomes.
Read and interpret electrical documentation: Read and interpret electrical schematics, wiring diagrams, single-line diagrams, pin-out specifications, terminal layouts, equipment manuals, and installation drawings to correctly install and connect IoT sensors, gateways, edge devices, power supplies, relays, and communication modules.
Document installation processes and client interactions in our CRM.
Maintain detailed technical documentation for future reference and process improvements.
Prepare or update installation records, wiring markups, test results, photos, asset registers, as-built drawings, and commissioning reports.
Maintain installation quality and documentation: Ensure all wiring, cable routing, labelling, terminations, enclosures, glands, connectors, and mounted components are installed neatly, safely, and maintainably.

Requirements

Bachelor's degree in Electrical Engineering, Mechatronics, Computer Engineering, or related field.
At least 2-3 years of experience in IoT hardware deployment, field engineering, or related roles.
Proficient with at least one scripting or programming language
Strong problem-solving skills and attention to detail.
Significant experience in on-site installation and technical support in an IoT and technology environment
Proficiency in IoT device setup, calibration, and troubleshooting.
Familiarity with industrial sensors and communication protocols, including but not limited to HTTP, MQTT, Zigbee, LoRaWAN, and NTP
Self-driven and able to work independently and manage on-site responsibilities effectively.
Strong communication skills and ability to work in client-facing situations.
Excited about working onsite and traveling locally and internationally for deployments.
Experience supporting solution design, site surveys, technical proposals, deployment costing, or implementation planning for IoT, industrial automation, electrical, mechanical, or technology projects.
Ability to balance technical requirements with commercial realities, including cost control, project margins, manpower planning, vendor costs, and scope management.
Strong customer-facing communication skills, with the ability to explain technical solutions, justify implementation choices, manage expectations, and negotiate practical deployment trade-offs.
Commercial awareness and ownership mindset, with the ability to think on behalf of the company and protect project profitability while still delivering successful customer outcomes.
Ability to identify scope creep, cost overruns, technical risks, and implementation constraints early, and escalate or resolve them proactively.
Experience with edge devices, gateways, and cloud integration.

Qualifications that set you apart

Certifications in electrical, mechanical, or related fields
Certifications in related WSQ and ISO standards
Strong communication skills in an additional language such as Mandarin, Bahasa Indonesia, Korean, Japanese, or Arabic.

WHAT WE OFFER

18-month field-to-leadership trajectory. We eliminate rigid timelines and tenure-based politics-your career velocity depends entirely on your execution.

High performers can fast-track into distinct, elite career pathways within 18 months:

- The Architecture Track (Senior IoT / Solutions Engineer): Own deep technical blueprints, complex hardware-to-cloud integrations, and large-scale solution design, or

- The Operations Track (Deployment Lead / Regional Field Engineering Lead): Command multi-country field execution, manage complex regional project rollouts, and lead cross-functional deployment teams.

We provide the launchpad your ambition defines the altitude. If you are looking for an artificial ceiling on what you can achieve, you won't find one here.

High-visibility technical leadership. We don't hide our engineers in the back room. You will bridge the gap between our core R&D/Product teams and the market, representing Groundup.ai in high-value enterprise environments and driving the strategic choices that guarantee mission-critical deployment success.
Direct interface with founders and enterprise executives. You will act as the high-agency link between our core Product/R&D teams, Sales leadership, and the market. By representing Groundup.ai directly on-site with enterprise clients, you are given the full trust and authority to own critical deployment outcomes end-to-end.
Uncapped international technical exposure. Rapidly build your engineering toolkit by deploying systems across APAC, Australia, and the Middle East. You will navigate uniquely challenging physical environments and varied infrastructure across a highly diverse enterprise client portfolio.
Master the business of engineering. We don't keep you in a narrow technical silo. You will rapidly build a high-leverage toolkit spanning complex solution architecture, deployment design, strategic project costing, vendor negotiations, and commercial decision-making-the exact skills required for an executive or elite architectural trajectory.
Master complex, high-stakes operating environments. Step into demanding industrial landscapes where reliability is paramount. You will integrate cutting-edge IoT hardware and edge compute systems across shipping fleets, manufacturing plants, and oil rigs, serving as the critical link that translates physical machine data into real-time, AI-driven operational insights.
Elite rewards for elite execution. High output is met with high investment. You will receive performance-benchmarked rewards that reflect your actual impact, personal professional coaching to fast-track your leadership capabilities, and a dedicated Career Accelerator Fund to finance any course, certification, or postgraduate education that elevates your toolkit.