IT Support
IT Support
visteon corporationThis job is no longer accepting applications
Job Description
- Answer the question, fix the trouble, investigate the problem for End User Computing
- Install the OS on the client PC and deliver to user.
- Install and manage the Printer.
- Install and manage the LAN equipment.
- Install and manage the Windows2019/2022 & Linux Servers.
- Install and manage the backup server.
- Install and manage the Teams DR & IPT equipment.
- Install and manage the Fax/Copy/Scanner multi-functional equipment.
- Using ServiceNow tool for Request, Incident, Problem and Change Order management
- Submit the Purchase Request in VIPER for purchasing
- Manage the Fixed Asset Inventory and CI (Configuration Item) in the CMDB (Configuration Management Data Base) using ServiceNow tool.
- Create the user operation manual
- Working with global team for test or any trouble shooting
- More than 5 years’ experience for IT End user support.
- Good knowledge of Windows7/10/11, and more than 3 years usage experience
- Good knowledge of Office 365, and more than 3 years usage experience
- Fair English communication skill (reading/writing/listing/speaking) Job Description Template Not Found
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