Manager, Process Excellence & Digital Transformation, APAC

Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.

This exciting role within the Business & Process could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.

We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.

In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus.

Reporting into Senior Business Process Manager, we are searching for a team member to join us as Manager, Process Excellence & Digital Transformation, Asia Pacific.

Can you say yes

The Manager, Process Excellence & Digital Transformation, Asia Pacific plays a critical regional role in driving change, influencing senior stakeholders, and translating complex business issues into practical, scalable solutions across the Asia-Pacific region.

What you will be doing

1.Process Improvement & Change Leadership

• Drive end-to-end process improvement initiatives, from problem definition through to solution design and implementation.
• Lead structured root cause analysis (e.g. data-driven analysis, process diagnostics) to identify underlying issues in business processes and systems.
• Design practical, scalable process solutions, balancing standardization, control, and local business needs.
• Act as a change agent, proactively challenging the status quo and guiding stakeholders through change.
• Present findings, recommendations, and business cases clearly and confidently to senior management and key decision-makers.

2.Digitization & System Enablement

• Identify opportunities to digitize and automate manual or inefficient processes.
• Work closely with IT and data teams to translate business requirements into system and reporting solutions.
• Support regional digitisation efforts through clear functional specifications, Data and logic validation and Hands-on testing and iteration

3.Automated Reporting

• Ensure processes are designed to capture high-quality data at source.
• Define and track KPIs that genuinely measure process and business effectiveness.
• Partner with cross-functional teams to develop and enhance dashboards and automated reporting (e.g. SAP BW, Tableau, Celonis).

4.Project & Stakeholder Management

• Own the business-side delivery of regional initiatives and system rollouts.
• Gather, document, and prioritise detailed business requirements.
• Lead or support User Acceptance Testing (UAT), ensuring solutions meet real business needs.
• Act as a trusted partner to Global Process Owners, providing strong APAC input into global designs.

What we would love for you to have

• A degree in commerce, technology, or science.
• Minimum 8+ years experience in business process improvement, business analysis, or a similar role.
• Proven ability to Diagnose complex business and system problems and perform deep root cause analysis
• Design and implement pragmatic, data-driven solutions
• Demonstrated experience presenting to senior management and influencing decisions without formal authority.
• Strong experience working in SAP-enabled environments. and have · Strong working knowledge of SAP core modules and data structures
• Project delivery experience across regional or multi-country settings.
• Advanced experience in process analysis, documentation, and solution design
• Strong communication skills in English is a must (written and spoken)

What happens next

Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.