Job Responsibilities
- Dynamic, service and commercially driven leader with a strong guest engagement mindset.
- Lead and oversee daily restaurant operations, ensuring exceptional service standards, guest satisfaction and team performance.
- Drive revenue growth through proactive sales initiatives, promotions, and guest engagement.
- Optimize the business mix, pricing strategies, and average spend per guest.
- Ensure smooth coordination between Witchen and service teams to deliver a seamless and efficient ding experience.
- Maintain high standards of food quality, service excellence, and brand consistency. Train, mentor, and develop service team members to meet and exceed restaurant standards.
- Take ownership of restaurant performance, including revenue, cost control, and operational efficiency.
- Monitor guest feedback and lead service recovery to continuously enhance guest satisfaction.
- Collaborate dosely with the Head Chef and management team to develop promotions, events, and guest experiences that drive business growth.
- Actively build relationships with guests and contribute to positioning Prego as a key dining destination at Don Mueang, Bangkok.
- Ensure compliance with ISO standards, hygiene, safety, and quality assurance requirements.
Qualifications
- Proven experience in manager, restaurant within a high-volume operation.
- Strong leadership skills with the ability to motivate, inspire, and manage a diverse team.
- Commercially minded with a solid understanding of revenue drivers and business performance:
- Strong operational and organizational skills with a guest-focused mindset.
- Ability to work under pressure and manage multiple priorities effectively.
- Proactive, hands-on approach with a strong sense of ownership.
- Fluency in English.
Benefits
- Competitive salary & benefits.
- Career advancement opportunities.
- Employee discounts & perks.
- Supportive team culture.
- Diverse clientele exposure.
You might be the one that we are looking for :
- Passion about both service excellence and driving business performance.
- Naturally engaging and confident in building relationships with guests and the local community.
- Hands-on leader who leads from the front.
- Able to multi-task and perform under pressure.
- Detail-oriented with a strong sense of ownership.
- Creative, energetic, and flexible in approach.
