Member Services Executive (Mandarin or Cantonese Speaker)

Join a global hospitality organization and play a key role in delivering exceptional service to vacation ownership members. This position is ideal for customer-focused professionals who enjoy helping clients and building positive relationships.

Job Responsibilities

• Develop and expand the automotive coatings business in Thailand.
• Provide professional support to vacation ownership members via phone and email
• Assist customers with resort and hotel booking arrangements
• Handle annual maintenance fee payments and related inquiries
• Update and manage ownership records, membership details, and points balances
• Support customers with loan account information and account-related requests
• Resolve inquiries efficiently while ensuring a high level of customer satisfaction
  
  

Requirements.

• Fluent in Mandarin or Cantonese, with business-level English communication skills
• Background in customer service, hospitality, guest relations, or call center operations
• Strong interpersonal and communication skills with a service-oriented mindset
• Team player with the ability to work in a fast-paced environment
• Passion for delivering excellent customer experiences
• Minimum 5 years of professional work experience (required for visa eligibility)
  
  

If you are interested, click APPLY NOW. Please note that only shortlisted candidates will be contacted due to the high number of applicants. Thank you for understanding.