Office and Facilities Manager

Who we are

At Sonova, we create sense by bringing sound to life. Our innovative hearing-care solutions help millions of people enjoy life's unforgettable moments.

Through our market-leading consumer and medical brands, products and services, we offer opportunities to grow, contribute and make a positive difference in people's lives. If you enjoy innovating, taking ownership and collaborating with others, we welcome you to join our team.

Office and Facilities Manager

The Office and Facilities Manager supports the safe and efficient operation of the company's workplace. The role manages daily office administration, facility maintenance, workplace safety support, vendors, supplies, and employee facility requests.

The position also supports workplace improvement and office setup projects by coordinating with internal stakeholders, building management, contractors, and service providers.

Key Responsibilities

Workplace Projects, Facilities and Safety

• Support office setup, space planning, workplace improvement, and operational transition projects.
• Coordinate project schedules, contractors, deliveries, installations, and site access.
• Monitor project progress, costs, defects, and outstanding actions, escalating concerns where required.
• Coordinate facility maintenance and conduct routine workplace inspections.
• Support workplace safety procedures, risk assessments, emergency exercises, and follow-up actions.
• Ensure that emergency exits, safety equipment, signage, and first-aid supplies are accessible and properly maintained.
• Coordinate contractor work permits, safety documentation, and site requirements.
• Maintain relevant project, facility, safety, asset, and compliance records.
• Support internal and external inspections or audits and follow up on corrective actions.

Vendor and Budget Management

• Coordinate service providers for cleaning, security, pest control, maintenance, repairs, office equipment, and pantry services.
• Obtain and compare quotations and assist with purchase orders and invoice verification.
• Monitor vendor performance, service quality, and contract renewal dates.
• Track facility, maintenance, project, and office-supply expenses.
• Assist with budget monitoring and identify opportunities to improve service quality and cost efficiency.

Office Administration

• Manage stationery, pantry, cleaning, and general office supplies.
• Coordinate meeting rooms, workstations, lockers, access cards, keys, visitor access, and workplace resources.
• Manage mail, courier services, office deliveries, and facility-related employee requests.
• Support onboarding and offboarding arrangements relating to workplace access and seating.
• Assist with internal meetings, office events, and visits by external guests.
• Maintain office notices, contact lists, floor plans, seating plans, and emergency information.

Qualifications & Skills

Education & Experience

• Diploma or equivalent qualification in Facilities Management, Business Administration, Building Services, Workplace Safety and Health, or a related discipline.
• At least 2 to 4 years of relevant experience in office administration, facilities coordination, or workplace operations.
• Prior experience supporting an office relocation, renovation, fit-out, or workplace setup project is preferred.
• Experience coordinating contractors, vendors, maintenance services, and office-related purchases.
• Experience supporting workplace safety or compliance activities would be an advantage.
• Experience in a multinational or regulated environment would be advantageous.

Technical and Administrative Skills

• General knowledge of office facilities, maintenance, vendor coordination, and Singapore workplace safety requirements.
• Strong planning, project coordination, administrative, and record-keeping skills.
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
• Able to maintain budgets, project trackers, inventories, and service schedules.
• Good written and verbal communication skills in English.
• Able to work independently, manage competing priorities, and follow matters through to completion.
• Willing to provide occasional support outside regular working hours when required.

Certifications (Preferred)

• Workplace Safety and Health, Fire Safety, Emergency Response, bizSAFE, First Aid, or other relevant certification.

Interested candidates are invited to apply directly by visiting the Sonova company website, select Careers and search for Singapore to view and apply for the position.

We regret that only shortlisted candidates will be contacted.

More about what we offer:

As one of the world's leading hearing care providers headquartered in Switzerland, we're committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.