One Bangkok : Senior Executive, Estate Management - Carpark Management

Shape the future of places. Shape your future with us.

Real estate is a people business. At Frasers Property, we believe every space should serve a meaningful purpose - shaping how individuals, businesses and communities live, work and connect. Our properties are what the world sees, but our greatest assets are the people who make it all possible.

Who We Are

We are a diversified, multinational real estate group on a journey of evolution – strengthening our reputation as an integrated investor, developer, and operator across geographies and asset classes, including industrial & logistics, retail, commercial & business parks, residential and hospitality. Guided by our purpose – Inspiring experiences, creating places for good, we take a long-term view and strive to create lasting value for stakeholders.

How We Work

Every project begins with intention – shaped by local insight, community needs, and a commitment to sustainability and quality outcomes. Across the Group, we bring together diverse talents, perspectives, cultures, and strengths – from strategy, investment and operations to customer experience, technology and beyond. When we do, we create outcomes greater than the sum of our parts: vibrant places that connect, inspire, and uplift.

About The Role

The Senior Executive, Estate Management – Car Park Management is responsible for overseeing daily car park operations, revenue processes, system functionality, customer service, and coordination with internal and external partners. This role ensures smooth operational performance, efficiency, safety, and a premium parking experience for tenants, visitors, and VIP guests.

How You'll Make An Impact

• Revenue & Expense Management
• Monitor daily parking revenue and prepare related reports.
• Manage car park redemption processes and parking coupons.
• Oversee space rental, EV charging electricity reports, and billing accuracy.
• Prepare quotations, invoices, and track payment status.
• Handle service billing, approval workflows, procurement, and document control.
• Carpark Support & Administration
• Manage car park membership accounts and redemption registrations.
• Coordinate with L1 support for system or application issues.
• Address office tenant inquiries and facilitate reprint ticket requests.
• Support car park members with LPR (License Plate Recognition) problems.
• Verify vehicle ownership upon traffic team request.
• Clean and correct incomplete car park transactions.
• Prepare data summaries and operational reports.
• Provide customer support for LPR or ticket issues.
• Manage Hotel Redemption software and tablet requests.
• Carpark Area Management
• Coordinate daily with the traffic management team.
• Manage car guidance and traffic flow within the car park.
• Troubleshoot system malfunctions and support system recovery.
• Oversee reserved parking areas and improvement works.
• Handle area readiness, defect reporting, and work permit coordination.
• Maintain directional and temporary signage.
• Support ad-hoc operations and new area openings.
• District Services Operations
• Monitor readiness and performance of external carpark operators.
• Oversee shuttle bus services, golf carts, airport shuttle, and internal buggies.
• Coordinate valet and luxury parking operations.
• Manage loading dock operations and event-related transportation support.
• Oversee EV charger operations and customer usage issues.
  
  

What You'll Bring

• Bachelor's degree in Business, Engineering, Property Management, or related fields.
• Minimum 3–5 years of experience in car park operations, estate management, or facility management.
• Strong knowledge of LPR systems, parking technology, and traffic flow operations.
• Experience in revenue tracking, billing, and procurement processes.
• Excellent problem-solving skills and service-minded attitude.
• Ability to coordinate with multiple stakeholders and operate in a fast-paced environment.
• Proficiency in MS Excel and reporting tools.
  
  

What You Can Look Forward To

Your opportunity to make an impact

Collaboration and mutual respect define how we work with each other and with our strong ecosystem of partners. We listen to diverse voices, embrace inclusion, creating environments where people feel they belong.

Join us, and you'll work alongside passionate professionals who share our vision. Together, we shape environments that strengthen connections and improve quality of life. Your career at Frasers Property isn't just about what you do today. It's about the impact and legacy you help create for generations to come.