Job Description

Company Overview

We are a Singapore-based trading company for IONA household appliances since 1978. IONA creates practical, well-designed products that enrich lives with tastiness, health, and functionality. We foster a fun, honest work environment to inspire products that enhance lifestyles globally.

Job Summary

Support and grow online sales across Shopee, Lazada, TikTok Shop, and other platforms by managing daily operations, optimizing product listings and campaigns, analyzing sales data, and engaging customers to drive e-commerce growth.

Responsibilities

Manage daily operations of Shopee, Lazada, TikTok Shop, and other e-commerce platforms to ensure smooth online sales processes
Optimize product listings, pricing strategies, stock availability, promotions, and online sales campaigns to maximize revenue
Analyze online sales data and product performance to prepare regular reports that inform sales strategies
Monitor sales trends and advertising campaign performance to identify growth opportunities and recommend improvements
Resolve customer enquiries promptly on assigned platforms during working hours to maintain customer satisfaction
Assist in creating online marketing content and support TikTok livestream selling to enhance brand presence and sales engagement

Preferred competencies and qualifications

Hands-on experience in e-commerce or online sales
Familiarity with Shopee, Lazada, and TikTok Shop platforms
Proficiency in Microsoft Excel for sales data analysis and reporting
Good communication skills and ability to work independently
Good spoken and written English
Diploma or Degree qualification
Basic graphic design and video editing skills
Willingness to participate in TikTok Live/livestream selling weekend livestreaming encouraged but not compulsory